Industry Lead, Retail Technology Services, and Data

Snowflake Snowflake · Data AI · OR, United States · Remote · Revenue Operations

This role is for an Industry Lead in Retail Technology Services and Data at Snowflake. The primary focus is on evolving industry strategy, driving product features relevant to the retail sector, engaging with customer executives, and collaborating internally to accelerate performance. The role involves building strategies, leading executive discussions, providing customer feedback to product teams, and acting as a subject matter expert at the intersection of retail operations, e-commerce technology, and data services. It requires experience in retail/commerce technology, using data for business performance, and understanding the modern data stack. While AI is mentioned as a tool and a collaborator, the core responsibilities are strategic, product-focused, and customer-facing within the retail domain, aiming to help customers become data-driven through Snowflake's Data Cloud.

What you'd actually do

  1. Build strategies for major retail technology providers and e-commerce platforms, identifying where industry-specific messaging is needed to move a high-value deal forward.
  2. Lead strategic planning discussions with the CTO or Head of Data at a major retail services firm, translating Snowflake’s technical features into business outcomes like "personalized customer journeys" or "supply chain transparency."
  3. Work with Product teams to provide "Voice of the Customer" feedback on requirements for data sharing, clean rooms, or real-time inventory features essential for modern commerce.
  4. Draft a blog post or LinkedIn piece on how the "Data Cloud" enables the shift from monolithic commerce stacks to composable, data-driven architectures.
  5. Act as the primary SME at the intersection of retail operations, e-commerce technology, and data services.

Skills

Required

  • 5 years of experience in retail and commerce technology companies (e.g., worked at companies like Shopify, BigCommerce, Salesforce Commerce Cloud, or Adobe/Magento).
  • Demonstrated experience using data to drive business performance (e.g., optimizing conversion rates, enhancing customer lifetime value, or streamlining omnichannel attribution).
  • Strong understanding of the modern data stack, SaaS ecosystems, and cloud technologies.
  • Proven ability to influence cross-functional teams (Product, Sales, Marketing) without direct authority.
  • Bachelor’s degree in Business, Engineering, or a related field.

Nice to have

  • Experience in a GTM or Sales-aligned role within a SaaS environment.
  • Deep expertise in Retail Media Networks (RMNs), data monetization, or the "Composable Commerce" movement.
  • Familiarity with Snowflake’s architecture or competitive cloud data platforms.
  • MBA or advanced degree in Data Analytics or a related field.

What the JD emphasized

  • retail and commerce technology companies
  • using data to drive business performance
  • modern data stack
  • Retail Media Networks (RMNs)
  • Composable Commerce