Inside Sales Solutions Engineer – Public Safety

Skydio Skydio · Defense · United States · Remote · Operations

This role supports public safety agencies by demonstrating Skydio's drone solutions, focusing on Drone as First Responder (DFR) programs and deployments. It involves remote demonstrations, technical discovery, deployment planning, and customer support, acting as a technical resource within the sales organization.

What you'd actually do

  1. Support Public Safety agencies across the U.S. by delivering compelling remote and virtual product demonstrations, with a focus on DFR workflows, DFR Dock operations, and mission outcomes.
  2. Collaborate with Account Executives and conduct technical discovery to identify Skydio solutions for our customers’ operational needs.
  3. Assist customers with DFR Dock deployment planning and site readiness activities, helping ensure successful implementation and operational adoption.
  4. Support and, when needed, lead customer DFR Dock trials and field evaluations, working closely with customers to demonstrate operational value and validate deployment requirements.
  5. Serve as a trusted technical resource to help customers understand how Skydio integrates into existing Public Safety operations and data ecosystems.

Skills

Required

  • FAA Part 107 Certificate
  • Ability to travel approximately 50% of the time
  • Ability to lift up to 60 lbs unaided

Nice to have

  • Strong understanding of drone technology, Public Safety sUAS operations, and regulatory compliance.
  • Familiarity with Drone as First Responder (DFR) concepts of operation
  • Experience with or strong interest in DFR Dock deployments, remote sUAS operations, and associated site planning considerations.
  • Comfortable engaging customers in a remote, inside-sales environment, including virtual demos, meetings, and technical workshops.
  • Ability to work independently in the field while supporting customer trials, deployment activities, and operational evaluations.
  • Excellent problem-solving skills and the ability to think critically in dynamic or high-pressure scenarios.
  • Exceptional written and verbal communication skills, with the ability to present technical concepts clearly to diverse audiences.
  • Maintain strong working knowledge of Public Safety technologies, including CAD, VMS, and related software platforms, and support integration discussions as needed.

What the JD emphasized

  • Drone as First Responder (DFR) concepts of operation (professional experience highly preferred)