Installation Technician

AT&T AT&T · Telecom · Maryville, IL

This role involves installing and activating AT&T's technology for customers, including high-speed broadband, Wi-Fi, and voice services. It requires independent work in customer homes and businesses, problem-solving, and physical capabilities like lifting and working in various conditions. The role emphasizes customer experience and connecting customers to services.

What you'd actually do

  1. Introducing our customers to the world’s most robust network all while delivering best-in-class service.
  2. providing seamless installation and activation of our state-of-the-art technology.
  3. installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
  4. solving problems and being rewarded for doing great work.
  5. putting in a new line, climbing a ladder or simply plugging in and activating a wifi network

Skills

Required

  • Flexible schedule
  • Valid driver's license
  • Ability to lift up to 60 lbs
  • Ability to work in small spaces or aloft
  • Availability for overtime, emergency callouts, and holiday work
  • Wire and cable identification
  • Pre-employment assessment qualification
  • High School Diploma or GED

Nice to have

  • Experience in similar roles (Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician, Telecommunications Technician)

What the JD emphasized

  • flexible schedule, including evenings and weekends
  • Possess a valid state driver’s license
  • Lift and move up-to 60 lbs
  • Weigh less than 325 lbs., required for ladder safety
  • At times work in small spaces or aloft (up to 28 ft.)
  • Be available for overtime, emergency callouts and holiday work
  • Identify wire and cable colors
  • Qualify on pre-employment assessments
  • Have a High School Diploma or GED