Installation Technician

AT&T AT&T · Telecom · Tuscaloosa, AL

This role involves installing and activating technology like high-speed broadband, Wi-Fi, and voice services for customers in their homes and businesses. The technician works independently, acting as a trusted expert to deliver best-in-class service and elevate the customer experience. Responsibilities include physical tasks like climbing ladders and working in small spaces, alongside customer interaction and problem-solving.

What you'd actually do

  1. Introducing our customers to the world’s most robust network all while delivering best-in-class service.
  2. You’re the key to elevating the customer experience, providing seamless installation and activation of our state-of-the-art technology.
  3. As an Installation Technician, you’ll work independently at our customer’s homes and businesses as a trusted expert, installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
  4. You’ll have the opportunity to meet new people every day while solving problems and being rewarded for doing great work.
  5. Whether you’re putting in a new line, climbing a ladder or simply plugging in and activating a wifi network, one thing is true, no two days will be the same.

Skills

Required

  • Valid state driver's license
  • Ability to lift and move up to 60 lbs
  • Ability to work in small spaces or aloft
  • Availability for overtime, emergency call outs, and holiday work
  • Ability to identify wire and cable colors
  • Qualify on pre-employment assessment

Nice to have

  • Experience in similar roles (Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician, Telecommunications Technician)

What the JD emphasized

  • Possess a valid state driver’s license
  • Lift and move up-to 60 lbs
  • Weigh less than 325 lbs., required for ladder safety
  • At times work in small spaces or aloft (up to 28 ft.)
  • Be available for overtime, emergency call outs and holiday work