Installation Technician

AT&T AT&T · Telecom · Shelby, NC +1

This role involves installing and activating technology for customers, including high-speed broadband, Wi-Fi, and voice services. The technician works independently in customer homes and businesses, solving problems and ensuring seamless service delivery. Key responsibilities include physical installation tasks, working flexible schedules, and meeting specific physical requirements for safety.

What you'd actually do

  1. Introducing our customers to the world’s most robust network all while delivering best-in-class service.
  2. providing seamless installation and activation of our state-of-the-art technology.
  3. installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
  4. solving problems and being rewarded for doing great work.
  5. putting in a new line, climbing a ladder or simply plugging in and activating a wifi network

Skills

Required

  • Valid state driver's license
  • Ability to lift and move up to 60 lbs
  • Ability to work in small spaces or aloft
  • Ability to work flexible schedules, including evenings and weekends
  • Basic technical aptitude for identifying wire and cable colors

Nice to have

  • Experience in similar roles (Maintenance Technician, Cable Installation Technician, Fiber Technician, Facility Technician, Telecommunications Technician)
  • Customer service skills
  • Problem-solving skills

What the JD emphasized

  • Possess a valid state driver’s license
  • Lift and move up-to 60 lbs
  • Weigh less than 325 lbs., required for ladder safety
  • At times work in small spaces or aloft (up to 28 ft.)
  • Be available for overtime, emergency call outs and holiday work