Installation Technician

AT&T AT&T · Telecom · Wilmington, NC

This role involves installing and activating AT&T's high-speed broadband, Wi-Fi, and voice services for customers in their homes and businesses. The technician will work independently, acting as a trusted expert to deliver best-in-class service and elevate the customer experience. Responsibilities include installing new lines, working with ladders, and ensuring seamless technology activation.

What you'd actually do

  1. Introducing our customers to the world’s most robust network all while delivering best-in-class service.
  2. providing seamless installation and activation of our state-of-the-art technology.
  3. installing the latest technology for high-speed broadband, Wi-Fi, and voice services.
  4. solving problems and being rewarded for doing great work.
  5. putting in a new line, climbing a ladder or simply plugging in and activating a wifi network

Skills

Required

  • Flexible schedule, including evenings and weekends
  • Valid state driver’s license
  • Ability to lift and move up-to 60 lbs
  • Ability to work in small spaces or aloft
  • Availability for overtime, emergency call outs and holiday work
  • Identify wire and cable colors
  • Qualify on pre-employment assessment

Nice to have

  • Experience with maintenance technician roles
  • Experience with cable installation technician roles
  • Experience with fiber technician roles
  • Experience with facility technician roles
  • Experience with telecommunications technician roles

What the JD emphasized

  • Possess a valid state driver’s license
  • Lift and move up-to 60 lbs
  • Weigh less than 325 lbs., required for ladder safety
  • At times work in small spaces or aloft (up to 28 ft.)
  • Be available for overtime, emergency call outs and holiday work