The Company
PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.
We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.
We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.
Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.
Job Summary:
What you need to know about the role: The Integration Engineer guides global merchants and partners through the technical integration of PayPal products, ensuring seamless API and commerce solution implementation. The role delivers scalable, high-quality integrations that power innovative fintech experiences across platforms.
Meet our team: Our Integration Engineering team partners with Global Strategic and Global Partners to deliver PayPal integrations across mobile, online, and in-store platforms. We collaborate with Product, Engineering, Risk, Compliance, Legal, and Identity to drive successful launches and scalable solutions worldwide.
Your way to impact: As the primary technical contact, you drive efficient integrations and on-time launches. By leading testing, resolving issues, and partnering cross-functionally, you accelerate go-to-market and deliver scalable, high-quality payment experiences globally.
Job Description:
**Essential Responsibilities: **
- Collaborate with deployment teams and product development teams to diagnose and resolve issues encountered during product integration.
- Act as the primary technical point of contact for the merchant for all implementation-related activities throughout the integration lifecycle.
- Facilitate setting up of test accounts, provide technical development support, and guide the merchant through testing, validation, certification pre-launch activities, and post-sales performance.
- Be customer-facing as the technical lead and drive technical conversations that result in the delivery of the project.
- Provide customer support via phone and chat and troubleshoot technical issues.
- Advise management and appropriate groups on support issues impacting customer satisfaction and provide recommendations for appropriate actions.
- Demonstrate a clear understanding of merchants' product, process, and technical requirements of payment processing across all channels and the ability to match these with existing solutions.
Minimum Qualifications:
- 3+ years relevant experience and a Bachelor’s degree OR Any equivalent combination of education and experience.
Additional Responsibilities & Preferred Qualifications:
Your day-to-day: In your day-to-day role, you will….
- Act as the primary technical point of contact for partners and merchants throughout the end-to-end integration lifecycle
- Translate business requirements into detailed technical designs and guide clients through development, testing, and pre-launch activities
- Provide hands-on coding support and troubleshoot complex API and integration issues across web and mobile platforms
- Collaborate with Product, Engineering, Risk, Compliance, and other stakeholders to address feature gaps and enable successful launches
- Serve as the “Voice of the Customer,” delivering feedback to internal teams to improve product usability and functionality
**What do you need to bring: **
- Strong experience with web and mobile technologies, including APIs, REST, Web Services, HTTP, and modern application frameworks.
- Proficiency in one or more major programming languages such as Java, JavaScript, C#, Python, C++, or similar.
- Ability to translate complex business requirements into detailed technical designs and integration solutions.
- Proven troubleshooting skills to quickly diagnose and resolve integration and API-related issues.
- Exceptional communication and presentation skills, with the ability to engage technical teams and C-level stakeholders effectively
Subsidiary:
PayPal
Travel Percent:
0
PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. When making an application directly, we will never ask you to share passwords, one-time passcodes (OTP), or verification codes. Any such request is a red flag and likely part of a scam. All communication regarding your application will come from official PayPal email domains. If you suspect fraudulent activity, please report it immediately. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us.
For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.
Our Benefits:
At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset-you. That’s why we offer comprehensive, choice-based programs, to support all aspects of personal wellbeing—physical, emotional, and financial—delivering meaningful value where it matters most. We strive to create a flexible, balanced work culture with a holistic approach to benefits, including generous paid time off, healthcare coverage for you and your family, and resources to create financial security and support your mental health.
Who We Are:
Click Here to learn more about our culture and community.
**Commitment to Diversity and Inclusion **
PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com.
Belonging at PayPal:
Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.
Any general requests for consideration of your skills, please Join our Talent Community.
We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.