Integration Engineer

EvenUp EvenUp · Vertical AI · United States · Remote · Customer Success

This role focuses on integrating EvenUp's AI-powered legal tech products with various Case Management System (CMS) platforms. The Integration Engineer will manage the end-to-end setup, configuration, and maintenance of these connections, ensuring seamless data flow and a positive customer onboarding experience. The role involves API-based configurations, data mapping using SQL and JSON, process optimization, and cross-functional collaboration with internal teams and customer stakeholders.

What you'd actually do

  1. Lead multiple concurrent customer onboarding projects, managing API-based configurations and data mapping using SQL and JSON to ensure seamless connectivity.
  2. Develop and refine standardized setup procedures for new and existing integrations as they transition into production to improve efficiency and reliability.
  3. Coordinate closely with customer teams and internal partners across Customer Success, Support, Product, and Engineering to drive project health.
  4. Track and manage project status using agile methodologies (Kanban/Jira) to ensure a high-quality and timely customer experience.

Skills

Required

  • SaaS Integration Experience
  • Technical Proficiency
  • Agile Project Management
  • Strategic Communication
  • SQL
  • JSON
  • API server-to-server integrations
  • iPaaS platforms (Workato, Zapier, or MuleSoft)

Nice to have

  • Postman
  • Workbench
  • Metabase

What the JD emphasized

  • 5–7 years of experience delivering functional or technical integrations
  • hands-on expertise in iPaaS platforms like Workato, Zapier, or MuleSoft
  • Strong command of SQL, JSON, and API server-to-server integrations