Integration Support Engineer 5 - Ads Aggregation

Netflix Netflix · Big Tech · New York, NY +1 · Engineering

This role focuses on supporting and streamlining integrations with external partners for Netflix's ad-supported tier. The engineer will act as a technical liaison, providing hands-on support, managing incidents, and contributing to integration-specific code changes. While the role is not directly building AI models, it emphasizes leveraging AI tools to enhance support and integration processes.

What you'd actually do

  1. Build a deep understanding of the Netflix Ads Stack to serve as a platform expert capable of navigating technical ambiguity and selecting the most efficient integration paths aligned with long-term product vision.
  2. Drive the end-to-end integration lifecycle including implementation, configuration, and validation by working exclusively within established systems and tooling owned and built by core Software Engineering (SWE) teams.
  3. Serve as the voice of the customer and primary technical point of contact for external partners, representing their technical needs and constraints in internal requirements discussions to ensure the product roadmap accounts for real-world integration challenges
  4. Provide hands-on technical support for integrations, while owning the launch monitoring and stability of mature product integrations to ensure a successful transition to live usage.
  5. Act as the internal quarterback for critical incidents (SEV1/SEV2). Manage communication between the client and Product/Engineering during outages.

Skills

Required

  • Digital media or ad tech experience
  • Experience with external partners across the advertising ecosystem
  • Hands-on experience with data integrators and ETL pipelines
  • Proficiency in SQL
  • Scripting experience in Python or Java
  • Experience implementing, troubleshooting, and debugging REST APIs
  • Understanding of public cloud computing platforms
  • Ability to read and debug code
  • Technical support and client training expertise
  • Experience leveraging AI tools for real-world results

Nice to have

  • Experience with curl, Postman, or similar API tools
  • Experience with established systems and tooling owned and built by core Software Engineering (SWE) teams

What the JD emphasized

  • Deep experience in digital media or ad tech
  • Hands-on experience with data integrators and ETL pipelines
  • Proficiency in Java or Python and advanced SQL knowledge are required
  • API Mastery: Extensive experience implementing, troubleshooting, and debugging REST APIs
  • Code Comprehension: Ability to read and debug code to contribute minor, integration-specific changes