Your work days are brighter here.
We’re obsessed with making hard work pay off, for our people, our customers, and the world around us. As a Fortune 500 company and a leading AI platform for managing people, money, and agents, we’re shaping the future of work so teams can reach their potential and focus on what matters most. The minute you join, you’ll feel it. Not just in the products we build, but in how we show up for each other. Our culture is rooted in integrity, empathy, and shared enthusiasm. We’re in this together, tackling big challenges with bold ideas and genuine care. We look for curious minds and courageous collaborators who bring sun-drenched optimism and drive. Whether you're building smarter solutions, supporting customers, or creating a space where everyone belongs, you’ll do meaningful work with Workmates who’ve got your back. In return, we’ll give you the trust to take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including yourself, you’ve found a match in Workday, and we hope to be a match for you too.
About the Team
The Workday Success Plans team is all about our customers and their post go-live journey. We create programs that help customers drive real business value from their Workday applications. From feature demonstrations to full feature deployments, we deliver a wide range of programs and services designed to help customers get the most out of Workday.
Our work is uniquely rewarding because we get to see the direct impact of what we do. Every engagement is an opportunity to help a customer unlock new capabilities, solve a real business challenge, or adopt a feature that transforms how they work. If you are energized by making a meaningful difference for customers and enjoy working in a collaborative, customer-first environment, this is the team for you. About the Role As a Workday Integration Consultant on the Workday Success Plans team, you will be a trusted advisor to customers navigating their post go-live experience. You will play a central role in helping customers understand, configure, and optimize their Workday Integrations to meet evolving business needs. Your work will directly contribute to customer satisfaction, feature adoption, and long-term success with the Workday platform.
About the Role
Would you enjoy learning new things in a fast paced environment? Do you have an appetite for variety and challenging business problems to solve? Are you a great communicator who can clearly articulate and demonstrate the value of Workday solutions to our customers? The Workday Success Plans team works directly with customers through targeted micro consulting engagements to help solve their business needs using the Workday application. Responsible for acting as a trusted Workday advisor, you will have the opportunity to assist customers with how-to questions, troubleshoot and guide customers through configuration, and provide feature demonstrations. As a Workday expert, customers will benefit from your knowledge as you share your experience, identify key considerations, and highlight standard methodologies.
Our team of professionals have a broad and deep understanding of Workday, and enjoy the reward of helping customers solve problems, learn about new features, and find greater value in their Workday investment. So if you are passionate about the value technology can bring to an organization, love learning and want to work directly with some of the greatest companies on the planet, bring your energy and teamwork to the Workday Success Plans team!
In this role, you will be responsible for:
- Conducting research to develop a deep understanding of customer questions
- and related Workday Integration concepts, ensuring you can deliver accurate
- and relevant guidance
- Delivering small-scope consulting engagements in response to customer
- requests, including configuration guidance, demonstrations, considerations,
- and tips for getting the most from Workday Integrations
- Troubleshooting product configuration to identify and recommend optimal
- solutions that align with customer business requirements
- Communicating responses and value clearly and effectively to customers,
- ensuring they feel confident and supported
- Creating and delivering presentations and webinars (Accelerator Webinars)
- that show customers how to use Workday Integration features to achieve their
- business goals
- Perform configuration and business requirements reviews with a detailed deliverable calling out opportunities for optimization
- Provide one-on-one customer configuration designs
- Deployments including full deployment of Workday features
- Completing and maintaining Workday product expertise and Workday
- Certification(s), along with staying familiar with the Workday roadmap
- Keeping up to date with industry practices and engaging with customers on
- relevant trends and topics
- Helping develop new programs that encourage customer feature adoption and
- drive continued value from Workday
About You
Basic Qualifications:
- 5+ years of experience in Workday integrations, consulting, or a related
- customer-facing technical role
- Strong expertise in Workday Studio
- Certified and hands-on experience with Core Connectors, XSLT, REST/SOAP Web Services and most importantly Orchestrate for Integrations (O4I)
- 3+ years of IT implementation experience
- 3+ years of experience with HR and/or Finance systems , including but not limited to Workday, PeopleSoft, SAP, Oracle, and/or JD Edwards
**Other Qualifications: **
- **Communication: **Excellent verbal and written communication skills, with the ability to adapt your style to different audiences, explain complex technical concepts clearly, and build trust with customers through every interaction
- **Learning Agility: **Ability to quickly learn and apply new Workday features, product updates, and industry developments to provide customers with up-to- date and relevant guidance. Comfortable adapting to new and unfamiliar situations and fostering a mindset of continuous learning
- **Technical Acumen: **Ability to understand and apply complex technical information related to Workday Integrations, including troubleshooting configuration issues, interpreting technical data, and implementing solutions that improve operational efficiency for customers
- **Time Management: **Skilled at planning and managing multiple customer engagements and priorities simultaneously, ensuring timely delivery of high- quality consulting services and meeting deadlines effectively
- Product Knowledge: Deep familiarity with Workday Integration products, features, and functionality, with the ability to articulate how they meet customer needs and contribute to their business goals
- **Solutions Design: **Experience identifying and addressing complex business challenges by designing tailored integration solutions that align with customer requirements, improve processes, and increase efficiency Requirements Gathering: Ability to identify and document customer needs through effective discovery techniques, ensuring that solutions are clearly scoped and accurately address business objectives
Our Approach to Flexible Work
With Flex Work, we’re combining the best of both worlds: in-person time and remote. Our approach enables our teams to deepen connections, maintain a strong community, and do their best work. We know that flexibility can take shape in many ways, so rather than a number of required days in-office each week, we simply spend at least half (50%) of our time each quarter in the office or in the field with our customers, prospects, and partners (depending on role). This means you'll have the freedom to create a flexible schedule that caters to your business, team, and personal needs, while being intentional to make the most of time spent together. Those in our remote "home office" roles also have the opportunity to come together in our offices for important moments that matter.
At Workday, we are committed to providing an accessible and inclusive hiring experience where all candidates can fully demonstrate their skills. If you require assistance or an accommodation at any point, please email accommodations@workday.com.
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