Integrations Support Engineer 5 - Ads Data Clean Room

Netflix Netflix · Big Tech · New York, NY +4 · Engineering

Netflix is seeking an Integrations Support Engineer to streamline complex integrations with external partners and platforms for their ad-supported tier. This role involves understanding the Netflix Ads Stack, driving the end-to-end integration lifecycle, providing technical support, and acting as a liaison between partners and internal engineering teams. The role requires strong technical proficiency in ad tech, data clean rooms, Java/Python, SQL, and APIs, as well as excellent communication and problem-solving skills. While the role is not directly building AI models, it emphasizes leveraging AI tools to enhance support and integration processes.

What you'd actually do

  1. Build a deep understanding of the Netflix Ads Stack to serve as a platform expert capable of navigating technical ambiguity and selecting the most efficient integration paths aligned with long-term product vision.
  2. Drive the end-to-end integration lifecycle including implementation, configuration, and validation by working exclusively within established systems and tooling owned and built by core Software Engineering (SWE) teams.
  3. Serve as the voice of the customer and primary technical point of contact for external partners, representing their technical needs and constraints in internal requirements discussions to ensure the product roadmap accounts for real-world integration challenges
  4. Provide hands-on technical support for integrations, while owning the launch monitoring and stability of mature product integrations to ensure a successful transition to live usage.
  5. Act as the internal quarterback for critical incidents (SEV1/SEV2). Manage communication between the client and Product/Engineering during outages.

Skills

Required

  • Advertising Technology Experience
  • Data Clean Room (DCR) Knowledge
  • Proficiency in Java or Python
  • Advanced SQL knowledge
  • API Mastery
  • Cloud Architecture
  • Code Comprehension
  • Technical Support and Client training Expertise

Nice to have

  • Leverage AI tools to improve support, documentation, and integration

What the JD emphasized

  • Deep experience in digital media or ad tech
  • Implementation knowledge of DCR technologies
  • Proficiency in Java or Python and advanced SQL knowledge are required
  • API Mastery
  • Deep understanding of at least one public cloud computing platform
  • Ability to read and debug code
  • Hands-on experience providing technical support
  • Embrace Emerging Technologies