Internal Audit Manager, Vice President - Issue Validations - Technology

JPMorgan Chase JPMorgan Chase · Banking · Jersey City, NJ +1 · Corporate Sector

This role is for an Internal Audit Manager at JPMorgan Chase, focusing on validating technology issues. The manager will lead end-to-end validations, assess remediation effectiveness, and oversee junior team members. A key aspect of the role involves applying AI-enabled tools and data analytics to enhance audit quality and efficiency, while ensuring adherence to firm standards. The role requires strong risk and control judgment, stakeholder management, and excellent communication skills.

What you'd actually do

  1. Lead technology issue validations end-to-end, including scope definition, test strategy, execution, documentation, and reporting of final validation conclusions.
  2. Assess whether remediation demonstrates effective and sustainable control performance by testing both control design and operating effectiveness, and by evaluating evidence sufficiency to support a conclusion on residual risk.
  3. Review Associate/Analyst workpapers to ensure accuracy, completeness, and re-performability, and that the overall work product meets Internal Audit standards.
  4. Coach and develop Associates/Analysts through hands-on guidance, structured feedback, and knowledge sharing to foster testing discipline, professional skepticism, and written communication.
  5. Draft and deliver clear, concise validation documentation and reporting packages that articulate testing performed, results, exceptions, and final conclusions in a manner suitable for oversight and re-performance.

Skills

Required

  • Demonstrated experience leading end-to-end technology audit or validation work (planning, testing, documentation, and reporting) with accountability for final conclusions and workpaper quality.
  • Demonstrated experience assessing and validating remediation of technology controls across cloud and infrastructure, identity and access management, application delivery, software development lifecycle, etc.
  • Proven ability to lead and oversee junior team members, including assigning work, providing direction, reviewing workpapers, and ensuring consistent execution across work performed by Associates/Analysts.
  • Strong risk and control judgment, including the ability to evaluate evidence and determine whether remediation is sustainable and reduces residual risk to an acceptable level.
  • Strong stakeholder management skills, including the ability to influence outcomes, manage difficult conversations, and provide independent challenge while maintaining constructive partnerships.
  • Excellent written and verbal communication skills, including the ability to produce clear documentation that is re-performable and aligns to firm standards.
  • Strong execution discipline, including the ability to manage multiple concurrent deliverables, meet deadlines while maintaining quality.

Nice to have

  • Knowledge of technology risk coverage across domains such as cyber security, infrastructure/operating systems, network security, data management, platform engineering, third-party technology risk, and endpoint controls.
  • Demonstrated experience testing cloud controls, including governance/guardrails, configuration assurance, logging and monitoring, vulnerability/patch management, key management, and resilience patterns.
  • Demonstrated experience testing Identity and Access Management (IAM) controls, including joiner/mover/leaver, privileged access, authentication/authorization, access provisioning, periodic access recertification, and segregation of duties.
  • Demonstrated experience testing application and SDLC controls, including change management, CI/CD governance, code promotion controls, secure SDLC practices, configuration management, production access, and application logging/monitoring.
  • Experience applying AI-assisted capabilities in a controlled environment to enhance audit planning, testing consistency, and documentation quality and/or experience with advanced analytics techniques and tooling used in audit/testing contexts to improve testing efficiency and risk coverage.
  • Relevant professional certifications (for example, CISA, CISSP, or equivalent), or demonstrated commitment

What the JD emphasized

  • accountability for final conclusions and workpaper quality
  • ensure outcomes align to risk and control objectives
  • adhering to firm standards and data handling requirements
  • firm standards on model use, data handling, confidentiality, and audit standards