What you'd actually do

Identify and implement process improvements to enhance the efficiency and effectiveness of the IA function

Provide excellent tracking of the portfolio of operational audits, raising delays and ensuring visibility to leadership

Support escalation of blockers and delays in the execution of audits

Develop audit learning recommendations and method for tracking progress including onboarding of new team members as and when required

Participate as lead on audits on occasion, which includes planning, leading fieldwork, evaluating the work product of other auditors, and providing timely and relevant feedback

Skills

Required

Bachelor's degree in Accounting, Finance, or related field
8+ years relevant experience
Experience with audit principles, such as risk assessments, materiality, independence, and sufficiency of audit evidence
Experience with relevant regulations and industry standards (e.g., SSAE 18/SOC, COSO, COBIT)
Program management experience with excellent analytical and communication skills
Experience with projects involving coordinated efforts across large cross-functional and globally distributed teams
Fluency in Portuguese and English, both written and verbal

Nice to have

CISSP, CISA, CPA, CIA or other globally-recognized security, compliance, or audit certifications
Previous Senior Associate or Manager experience in a Big 4, consultancy or public-accounting environment
ISO27001, SOC, PCI or other compliance engagement experience
Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company
Capable of identifying and prioritizing Audit priorities based on risk assessment
Passion for audit, information security, governance, risk, and compliance
Maintains composure in critical situations
Prioritizes internal stakeholder and customer satisfaction
Fluent in Spanish
Strong stakeholder management skills and experience
CPA, CIA, or CISA certification

What the JD emphasized

transform the maturity of our Internal Audit Department

building processes, implementing tools, and enhancing our effectiveness

ensure that Docusign is current and consistent with relevant regulations and standards

support the implementation of methodologies

design the tool solutions that will enhance our maturity

Company Overview Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM). What you'll do As an Internal Audit and SOX Manager, you have a great understanding of the profession. In this role, you will help transform the maturity of our Internal Audit Department. We are building processes, implementing tools, and enhancing our effectiveness. You will be a key member of this team helping us to improve our internal operations. You will have shared responsibility to ensure that Docusign is current and consistent with relevant regulations and standards, help manage our vendor relationship, support the implementation of methodologies, and design the tool solutions that will enhance our maturity. You will be responsible for coordinating initiatives and activities across a number of different programs, geographies and functions. The overall Internal Audit department includes the corporate SOX compliance program, ISO Audits, Operational Business Process Audits, Operational IT/Technology Audits, Enterprise Risk Management, Fraud Risk Assessments, whistleblower investigations, sales certifications, and executive reporting. The Internal Audit and SOX Manager will work closely with other IA leadership including the Head of Internal Audit, the SOX leaders and the leaders for Operational Audits and work with an Internal Audit team who have matrixed (dotted line) responsibility to other IA leadership (either SOX or Operational leader). As a result, this role will be essential to building a cohesive Internal Audit team that will span geographies and time zones. This position is an individual contributor role reporting to the Vice President, Internal Audit. Responsibility Identify and implement process improvements to enhance the efficiency and effectiveness of the IA function Provide excellent tracking of the portfolio of operational audits, raising delays and ensuring visibility to leadership Support escalation of blockers and delays in the execution of audits Develop audit learning recommendations and method for tracking progress including onboarding of new team members as and when required Participate as lead on audits on occasion, which includes planning, leading fieldwork, evaluating the work product of other auditors, and providing timely and relevant feedback Help establish high standards and drive consistency across all audit projects Develop and maintain relationships across diverse teams including internal stakeholders (e.g., control owners and compliance teams) and external auditors Keep informed of industry and risk management best practices, trends, and standards and communicate these changes to leadership stakeholders Travel domestically and internationally up to 10% of the time Job Designation Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation) Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law. What you bring Basic Bachelor's degree in Accounting, Finance, or related field 8+ years relevant experience Experience with audit principles, such as risk assessments, materiality, independence, and sufficiency of audit evidence Experience with relevant regulations and industry standards (e.g., SSAE 18/SOC, COSO, COBIT) Program management experience with excellent analytical and communication skills Experience with projects involving coordinated efforts across large cross-functional and globally distributed teams Fluency in Portuguese and English, both written and verbal Preferred CISSP, CISA, CPA, CIA or other globally-recognized security, compliance, or audit certifications Previous Senior Associate or Manager experience in a Big 4, consultancy or public-accounting environment ISO27001, SOC, PCI or other compliance engagement experience Direct experience working with a Software-as-a-Service (SaaS) solution-based technology company Capable of identifying and prioritizing Audit priorities based on risk assessment Passion for audit, information security, governance, risk, and compliance Maintains composure in critical situations Prioritizes internal stakeholder and customer satisfaction Fluent in Spanish Strong stakeholder management skills and experience CPA, CIA, or CISA certification Life at Docusign Working here Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal. We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live. Accommodation Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com. If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance. Applicant and Candidate Privacy Notice #LI-Hybrid #LI-GS1