At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at jnj.com.
As guided by Our Credo, Johnson & Johnson is responsible to our employees who work with us throughout the world. We provide an inclusive work environment where each person is considered as an individual. At Johnson & Johnson, we respect the diversity and dignity of our employees and recognize their merit.
**Job Function: **
Sales Enablement
**Job Sub Function: **
Sales Effectiveness
Job Category:
People Leader
All Job Posting Locations:
Zug, Switzerland
Job Description:
An internal pre-identified candidate for consideration has been identified. However, all applications will be considered.
DePuy Synthes is recruiting for a(n) The International D&A and Systems Lead, located in Zug, Switzerland.
Johnson & Johnson announced plans to separate our Orthopedics business to establish a standalone orthopedics company, operating as DePuy Synthes. The process of the planned separation is anticipated to be completed within 18 to 24 months, subject to legal requirements, including consultation with works councils and other employee representative bodies, as may be required, regulatory approvals and other customary conditions and approvals. Should you accept this position, it is anticipated that, following conclusion of the transaction, you would be an employee of DePuy Synthes and your employment would be governed by DePuy Synthes employment processes, programs, policies, and benefit plans. In that case, details of any planned changes would be provided to you by DePuy Synthes at an appropriate time and subject to any necessary consultation processes.
Position Summary
The International D&A and Systems Lead is responsible for the governance, oversight, and continuously enhancing Data & Analytics and Systems ownership related to commercial capabilities including CRM and D&A applications supporting the International DPS commercial teams.
This role will ensure that data‑driven insights, advanced analytics, and innovative digital tools translate into stronger sales performance, optimized resource allocation, and sustainable business growth via delivery of benchmark D&A and Systems operations.
Leads an international team of professionals & specialists across multiple countries enabling scalable capabilities, consistent execution, and the adoption of global best practices in a complex matrix environment.
Responsible for commercial systems, processes, tools, and governance frameworks that empower leadership teams and sales organizations to win in dynamic, competitive markets. This role will also champion talent development, capability building, and a culture of continuous improvement aligned with Credo and Leadership Imperatives.
Major Duties & Responsibilities
Lead the International D&A and CRM Systems governance driving data & analytics maturity, and digital tools enablement across markets.
Partner with commercial leaders to align D&A and CRM Systems agenda to growth priorities, customer needs, and evolving sales models.
Drive standardization of core processes and adoption of enterprise tools, methods, & governance across regions.
Develop and implement delivery of advanced analytics, AI digital solutions, performance dashboards, and other commercial applications solutions that inform executive decisions and frontline actions.
Establish robust data governance, quality, and integration practices to enable accurate and trustworthy insights and commercial planning.
Scan for, evaluate, and deploy innovations (including AI/ML) that unlock new commercial insights and productivity.
Serve as product owner for the CRM platform (e.g., Salesforce): roadmap, enhancements, governance, data model, user enablement, and change management.
Translate business requirements into scalable CRM capabilities that streamline workflows, improve data capture, and standardize processes across regions.
Lead the end‑to‑end lifecycle of systems and commercial applications
Ensure transparent governance, compliance, and alignment of D&A reporting and systems requirements with business strategy and industry competitive benchmarks.
Lead, coach, and develop an international team of professionals
Build a high‑performing community that shares best practices, drives innovation, and executes consistently
Establish and maintain governance frameworks for data, systems, incentives, and change, aligned with corporate policies and applicable regulations.
Required Knowledge, Skills, and Abilities:
Bachelor’s degree.
7+ years in Data Analytics, Sales Operations, Systems Governance or related within a matrixed organization.
Proven expertise in data analytics and business intelligence (e.g., Power BI, Tableau) and CRM (i.e., Salesforce).
History leading diverse/remote teams and managing vendors/partners; strong coaching and talent development
Excellent executive communication, stakeholder management, and change leadership; ability to translate complex analytics & business requirements into clear actions and systems deliverables.
Strong program management, prioritization, and problem‑solving capabilities; high attention to data accuracy and governance.
Fluent in English; proficiency with MS Office/365; willingness to travel ~15%
Preferred Knowledge, Skills, and Abilities:
Advanced degree (e.g., Master’s/MBA) or equivalent experience.
Experience in an international/Global organization; MedTech or Life Sciences exposure a plus.
Demonstrated success deploying AI/ML‑enabled analytics or next‑gen digital selling tools.
Certification or formal training in analytics, incentive design, project/change management, or Lean/Agile methods.
Johnson & Johnson is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status or other characteristics protected by federal, state or local law. W - e actively seek qualified candidates who are protected veterans and individuals with disabilities as defined under VEVRAA and Section 503 of the Rehabilitation Act.
Johnson & Johnson is committed to providing an interview process that is inclusive of our applicants’ needs. If you are an individual with a disability and would like to request an accommodation, external applicants please contact us via https://www.jnj.com/contact-us/careers, internal employees contact AskGS to be directed to your accommodation resource.
#LI-Hybrid
#DePuySynthesCareers
Position Title: DePuy Synthes - International D&A and Commercial Systems Lead
Position Summary
The International D&A and Systems Lead is responsible for the governance, oversight, and continuously enhancing Data & Analytics and Systems ownership related to commercial capabilities including CRM and D&A applications supporting the International DPS commercial teams.
This role will ensure that data‑driven insights, advanced analytics, and innovative digital tools translate into stronger sales performance, optimized resource allocation, and sustainable business growth via delivery of benchmark D&A and Systems operations.
Leads an international team of professionals & specialists across multiple countries enabling scalable capabilities, consistent execution, and the adoption of global best practices in a complex matrix environment.
Responsible for commercial systems, processes, tools, and governance frameworks that empower leadership teams and sales organizations to win in dynamic, competitive markets. This role will also champion talent development, capability building, and a culture of continuous improvement aligned with Credo and Leadership Imperatives.
Major Duties & Responsibilities
Lead the International D&A and CRM Systems governance driving data & analytics maturity, and digital tools enablement across markets.
Partner with commercial leaders to align D&A and CRM Systems agenda to growth priorities, customer needs, and evolving sales models.
Drive standardization of core processes and adoption of enterprise tools, methods, & governance across regions.
Develop and implement delivery of advanced analytics, AI digital solutions, performance dashboards, and other commercial applications solutions that inform executive decisions and frontline actions.
Establish robust data governance, quality, and integration practices to enable accurate and trustworthy insights and commercial planning.
Scan for, evaluate, and deploy innovations (including AI/ML) that unlock new commercial insights and productivity.
Serve as product owner for the CRM platform (e.g., Salesforce): roadmap, enhancements, governance, data model, user enablement, and change management.
Translate business requirements into scalable CRM capabilities that streamline workflows, improve data capture, and standardize processes across regions.
Lead the end‑to‑end lifecycle of systems and commercial applications
Ensure transparent governance, compliance, and alignment of D&A reporting and systems requirements with business strategy and industry competitive benchmarks.
Lead, coach, and develop an international team of professionals
Build a high‑performing community that shares best practices, drives innovation, and executes consistently
Establish and maintain governance frameworks for data, systems, incentives, and change, aligned with corporate policies and applicable regulations.
Required Knowledge, Skills, and Abilities:
(Include any required computer skills, certifications, licenses, languages, etc.)
Bachelor’s degree.
7+ years in Data Analytics, Sales Operations, Systems Governance or related within a matrixed organization.
Proven expertise in data analytics and business intelligence (e.g., Power BI, Tableau) and CRM (i.e., Salesforce).
History leading diverse/remote teams and managing vendors/partners; strong coaching and talent development
Excellent executive communication, stakeholder management, and change leadership; ability to translate complex analytics & business requirements into clear actions and systems deliverables.
Strong program management, prioritization, and problem‑solving capabilities; high attention to data accuracy and governance.
Fluent in English; proficiency with MS Office/365; willingness to travel ~15%
Preferred Knowledge, Skills, and Abilities:
(Include any preferred computer skills, certifications, licenses, languages, etc.)
Advanced degree (e.g., Master’s/MBA) or equivalent experience.
Experience in an international/Global organization; MedTech or Life Sciences exposure a plus.
Demonstrated success deploying AI/ML‑enabled analytics or next‑gen digital selling tools.
Certification or formal training in analytics, incentive design, project/change management, or Lean/Agile methods.
**Required Skills: **
Preferred Skills:
Coaching, Collaborating, Developing Others, Efficiency Analysis, Inclusive Leadership, Leadership, Managing Managers, Marketing Integration, Market Savvy, Operations Management, Process Optimization, Sales, Sales Enablement, Sales Support, Solutions Selling, Strategic Thinking, System Integration