Is Specialist

Caterpillar · Industrial · Shrewsbury, United Kingdom +1

Consults and leads projects for technology related issues for customers to meet business objectives, adhering to standards and processes for QAD manufacturing and assembly plants. Responsibilities include Solution Governance, Solution Design, Solution Estimating, Deployment, Optimization and Level 4 Support of QAD templates.

What you'd actually do

  1. Ensuring solution design is consistent with defined EA and/or P2P application roadmaps
  2. Gathering business requirements
  3. Providing process / deep technical support to facilitate resolution of production incidents
  4. Identify and train facilities to utilize template solutions
  5. Working with Cat partners, GIS peers, and 3rd Party providers

Skills

Required

  • Bachelor's degree in IT or other technology related degree
  • Knowledge of current QAD architecture
  • Knowledge of QAD’s technical direction and long-term roadmaps
  • Working background in Manufacturing, Manufacturing Engineering, Mfg Quality and Machine Maintenance
  • IT experience
  • ERP related experience
  • Digital Manufacturing or Shop Floor experience
  • Strong customer focus and ability to influence
  • Ability to quickly understand technology changes and drive advancement within the organization
  • Ability to understand both technology and business domains
  • Knowledge of business operations including the technical infrastructure and general business processes.

What the JD emphasized

  • QAD architecture
  • QAD’s technical direction and long-term roadmaps
  • IT experience, along with ERP related experience
  • Digital Manufacturing or Shop Floor experience
  • Knowledge of business operations including the technical infrastructure and general business processes.