Isv Principal Partner Account Manager

Salesforce Salesforce · Enterprise · New York, NY +2

Salesforce is seeking a Principal Partner Account Manager to manage and grow strategic partnerships with Independent Software Vendors (ISVs). The role focuses on stewarding existing embedded OEM businesses and pioneering new AI-driven enterprise solutions built on Salesforce's platform, including Data Cloud and Agentforce. Responsibilities include managing commercial agreements, driving expansion into new business units and industry segments, and co-developing joint solutions. The role requires strong technical fluency, experience in enterprise SaaS partnerships, and the ability to structure complex commercial agreements.

What you'd actually do

  1. Own the OEM/ISV relationship for the partner's core embedded product — a platform built natively on Salesforce and deployed at scale across the partner's end-customer base
  2. Develop and execute a partnership expansion strategy across partner business units not yet embedding Salesforce — identifying and prioritizing the highest-value integration opportunities across new product lines, industry verticals, and geographies
  3. Design and activate a joint GTM engine that leverages the partner's distribution reach as a scaled channel for Salesforce's industry agentic offerings
  4. Build and maintain exec-level relationships with the partner globally — Alliance Directors, Practice Heads, Product/Engineering leadership, and C-suite
  5. OEM consumption health across the run-rate embedded base (org growth, seat attach, add-on revenue)

Skills

Required

  • 10+ years in partnerships, alliances, or business development in enterprise SaaS or technology
  • Proven experience managing OEM/ISV/embedded partnerships — specifically where the end customer may not know Salesforce is the underlying technology
  • Strong technical fluency — able to engage credibly with product and engineering leaders on architecture, API strategy, and AI roadmaps
  • Track record of structuring and closing large, complex commercial agreements (OEM, white-label, platform licensing)
  • Experience operating globally and driving alignment across matrixed, cross-functional organizations
  • Bachelor's degree in either Business, Economics, Strategy or equivalent field

What the JD emphasized

  • AI CRM
  • AI-driven
  • agentic era
  • AI ambitions
  • AI models
  • embedded architecture
  • Agentforce-native builds
  • agentic products
  • agentic offerings
  • AI models
  • AI ambitions