It Business Analyst

Warner Bros Discovery Warner Bros Discovery · Media · Mexico City, Ciudad de Mexico, Mexico · Technology

The IT Business Analyst role at Warner Bros. Discovery focuses on understanding business needs, researching software solutions, and recommending process improvements. Responsibilities include gathering and documenting requirements, assisting with project management tasks, providing production support, and training users. The role requires strong analytical and communication skills, experience with SDLC, and functional/technical business experience.

What you'd actually do

  1. Using business and application knowledge, research requests for assistance and recommend software solutions or process improvements that will meet business needs.
  2. Identify implicit, unstated, or unrecognized business needs and assist project leads and client in determining if buy/build software, process reengineering, or other technology options.
  3. Gather requirements during meetings with customers to determine and assist with prioritization of business and system requirements for projects.
  4. Document, organize and analyze requirements (e.g., business system, security, conversion, and report), functional design and document specifications, and assist with conversion, testing, training, and other project needs throughout the development life cycle.
  5. Provide project management for project tasks or small-sized projects, including project planning, analysis, development, testing, implementation and issue management.

Skills

Required

  • business analysis
  • process improvement techniques
  • MS Office suite
  • structured development methodology (SDLC)
  • functional requirements documentation
  • design documentation
  • analytical skills
  • problem-solving skills
  • written communication
  • verbal communication
  • collaboration

Nice to have

  • Legal systems experience (iManage, eDocs, LawManager, Avvoka, CounselLink, eCounsel, Adobe Sign)
  • experience in a national or global company
  • iterative and unstructured environments