It Engineer (london, United Kingdom)

Figma Figma · Enterprise · London, United Kingdom · Business Operations

This IT Engineer role at Figma focuses on managing and securing internal IT services and employee devices, particularly macOS endpoints. The responsibilities include endpoint management, software deployment, automation using scripting and APIs, implementing security controls, and improving operational rigor. The role emphasizes configuration-as-code practices and collaboration with IT Operations and Security teams.

What you'd actually do

  1. Contribute to the ongoing management and improvement of our macOS endpoint program: provisioning, enrollment, configuration, compliance, patching, troubleshooting, and deprovisioning
  2. Build and maintain software deployment and update workflows with safe rollout patterns (pilot → staged → broad), measurable success criteria, and clear rollback plans
  3. Develop automation using Bash/Python, APIs, and Git-based workflows to reduce repetitive work and improve reliability (e.g., lifecycle tasks, reporting, drift detection/remediation, self-service enablement)
  4. Implement and operationalize endpoint security controls in partnership with Security (secure configuration baselines, permissions/PPPC/TCC strategy, posture validation concepts, response playbooks)
  5. Improve operational rigor: documentation, runbooks, change management, and incident follow-through/retrospectives

Skills

Required

  • macOS endpoint management
  • MDM / endpoint management platform administration
  • Bash
  • Python
  • APIs
  • GitOps/configuration-as-code workflows
  • Meraki and cloud-managed networking concepts

Nice to have

  • identity-adjacent endpoint controls
  • endpoint visibility/telemetry tooling
  • fleet reporting
  • managing configurations for Chrome and Android through Google Workspace

What the JD emphasized

  • Significant hands-on experience managing macOS endpoints in an enterprise environment (typically 5+ years, or equivalent depth of responsibility)
  • Strong experience administering a modern MDM / endpoint management platform
  • Solid understanding of macOS security and management fundamentals
  • Proficiency in Bash and/or Python, plus comfort working with APIs, logs, and structured data
  • Comfortable with GitOps/configuration-as-code workflows