It Operations Engineer

Jane Street Jane Street · Quant · Hong Kong · IT and Systems Engineering

IT Operations Engineer internship focused on supporting, configuring, and operating various technology systems including desktop engineering, network, and application platforms. Responsibilities include responding to support requests, building/configuring devices, monitoring systems, and optimizing workflows using tools like PowerShell.

What you'd actually do

  1. responding to technology support requests
  2. building and configuring Windows and Linux devices
  3. supporting our Windows domain infrastructure
  4. monitoring and supporting systems
  5. helping with projects to optimize the way we work using tools like PowerShell

Skills

Required

  • Knowledgeable of computer hardware components and how they interact with each other
  • Familiar with the Windows operating system
  • Interested in learning about networking, programming or system administration
  • Eager to help people and solve problems; able to communicate clearly and respectfully
  • A reliable team player with a “no job too small” attitude
  • Comfortable working in a fast-paced environment
  • Humble and unafraid to ask questions and admit mistakes
  • Able to deconstruct technical problems, and willing to take a hands-on approach to gain experience in diagnosing, troubleshooting and resolving technical issues at the desktop, server and network levels
  • Able to develop and maintain technical documentation
  • Interested in learning (if not already experienced with) a scripting language, such as PowerShell or Bash
  • Fluent in English

Nice to have

  • scripting language, such as PowerShell or Bash