It Operations Specialist

Unity Unity · Enterprise · Tel Aviv, Israel · IT & Security

This IT Operations Specialist role focuses on maintaining and improving the company's technological infrastructure, resolving user issues, and potentially taking on IT projects and task automation. It requires strong problem-solving skills, experience with storage management, IT ticketing systems, and familiarity with macOS and Windows environments.

What you'd actually do

  1. keeping the company's technological infrastructure running smoothly
  2. resolving user issues efficiently
  3. providing excellent customer service to internal clients (your fellow employees)
  4. taking initiative on IT projects
  5. automating tasks

Skills

Required

  • problem-solving skills with technical issues
  • storage management
  • IT ticketing systems
  • macOS and Windows environments
  • oral and written communication (English & Hebrew)

Nice to have

  • ITIL practices (certification is a plus)