It Plant Specialist

Ford Ford · Auto · Dearborn, MI +1 · Enterprise Technology

This role is for an IT Plant Specialist at Ford Motor Company, focused on the modernization of timekeeping systems across North American manufacturing plants. The specialist will manage hardware procurement, installation logistics, system integration, and testing for the WorkForce Software (WFS) platform. The role involves collaboration with various internal teams and external vendors to ensure successful deployments, manage budgets, and troubleshoot issues. It requires strong project management, technical aptitude in networking and hardware, and experience in manufacturing IT support.

What you'd actually do

  1. Manage hardware procurement, including vendor quotes, purchase orders, shipment tracking, and on-time delivery to site locations
  2. Coordinate hardware installation with installers, electricians, and facilities teams to ensure proper mounting, power supply, and network cabling
  3. Conduct hardware testing and validation covering network connectivity, badge reader functionality, WFS system integration, and user acceptance criteria
  4. Manage launch milestones and align project scope with the North American deployment roadmap
  5. Troubleshoot hardware, network, and configuration issues; escalate and coordinate resolution with vendors, IT, and support resources

Skills

Required

  • Bachelor's degree in Information Technology, Engineering, or a related field; equivalent work experience will be considered in lieu of a degree
  • 7+ years of progressive IT experience, with at least 3 years in a manufacturing support environment
  • Prior experience implementing or operationally supporting enterprise HR systems, workforce management applications, timekeeping solutions, or hardware deployment projects in manufacturing environments
  • Technical aptitude with working knowledge of network fundamentals (IP addressing, VLANs, switches), hardware specifications, and troubleshooting methodologies
  • Ability to read and interpret facility drawings, network diagrams, and technical specifications
  • Strong project management and logistics experience; able to manage multiple site deployments and parallel workstreams simultaneously
  • Excellent verbal and written communication skills; able to engage effectively with all levels of management, HR leadership, plant personnel, and union representatives

Nice to have

  • Experience with workforce management systems, timekeeping applications, hardware deployments, badge readers, or HRIS platforms
  • Familiarity with cloud-based SaaS solutions
  • Agile/Jira experience
  • Broad understanding of plant operations, hourly workforce management, shift scheduling, union environments, and payroll processing practices
  • Knowledge of labor agreements, union work rules, manufacturing safety protocols, and compliance requirements
  • Proficiency in Microsoft Office suite; Excel for tracking and Visio for site diagrams preferred

What the JD emphasized

  • Must be legally authorized to travel and work in both the U.S. and Canada
  • Must be able to work non-standard hours — including evenings, weekends, holidays, and off-shift support — to meet plant go-live and payroll processing deadlines
  • Must be able to work extended hours on-site, including climbing stairs/ladders to access hardware mounting locations, navigating active production environments, and performing hands-on hardware testing and troubleshooting