It Support Technician Intern

Datadog Datadog · Enterprise · Paris, France · Engineering Interns

IT Support Technician Intern role focused on managing internal tools, systems, and services, troubleshooting issues, supporting employee onboarding/offboarding, managing SaaS applications, and maintaining infrastructure for Datadog's Enterprise IT organization. The role involves providing customer service for endpoint devices and supporting SaaS solutions.

What you'd actually do

  1. Learn and assist in providing customer service and technical support for our employees
  2. Shadow and support laptop deployment as part of onboarding and refresh cycles
  3. Participate in new hire orientations to understand policies, best practices and services used within Datadog
  4. Assist with general ticketing, account management, and basic troubleshooting under supervision
  5. Help maintain hardware and software inventory

Skills

Required

  • degree in IT, Communications, or a related field
  • internship required as part of academic curriculum
  • basic understanding of computer hardware and software
  • good communication skills in English and French
  • familiarity with macOS, iOS, or other Apple devices
  • basic knowledge of Google Workspace or other SaaS applications
  • available to complete a 6-month internship starting in June or July 2026

Nice to have

  • passionate about technology
  • eager to learn
  • love working in a team and helping people
  • curious about how things work
  • enjoy problem-solving
  • want to gain experience in a fast-paced, high-growth startup environment
  • positive attitude
  • ready to learn from experienced team members