It Systems Engineer, Client Platform Engineer

Anthropic Anthropic · AI Frontier · Boston, MA +3 · Remote · Security

This role focuses on building and managing the IT endpoint platform for Anthropic, treating the device fleet as a distributed system. Responsibilities include owning endpoint configuration as code, operating the MDM platform, building patch management and zero-touch provisioning automation, and partnering with security teams. The role emphasizes product engineering rigor for IT systems and aims to reduce operational toil, potentially using LLMs like Claude for automation.

What you'd actually do

  1. Own endpoint configuration as code: author, review, test, and progressively roll out MDM policies, configuration profiles, and remediation scripts across macOS, Windows, and mobile, with canary stages and rollback built in
  2. Operate the MDM platform itself as a production service, including infrastructure as code, observability, upgrades, and incident response
  3. Build patch management automation with rapid enforcement timelines while maintaining good user experience
  4. Design zero touch provisioning that turns a sealed box into a productive machine on day one
  5. Run software distribution for the fleet, including managed app distribution for mobile devices

Skills

Required

  • Python
  • shell scripting
  • PowerShell
  • macOS or Windows internals
  • Querying live device state at fleet scale
  • Modern MDM platforms (Jamf, Intune, Workspace ONE, or equivalent)
  • GitOps
  • CI/CD for configuration management
  • infrastructure as code
  • Public cloud fundamentals (containers, managed databases, CDN, monitoring)
  • Device lifecycle automation (zero touch enrollment, patching, software distribution)
  • Endpoint security fundamentals

Nice to have

  • Swift or Go for building endpoint tools
  • LLMs to automate operational work
  • operated an MDM or device management platform as a service
  • built automated, progressive rollout systems with promotion gated on telemetry
  • experience running infrastructure as code in a public cloud
  • managed a mixed fleet across macOS, Windows, and mobile, with real depth on at least one platform
  • used LLMs to automate operational work, or are excited to make Claude a teammate

What the JD emphasized

  • AI Safety Level 4