It Systems Engineer, Enterprise Saas

Anthropic Anthropic · AI Frontier · San Francisco, CA · Security

This role focuses on the IT systems engineering for enterprise SaaS collaboration and productivity platforms (Google Workspace, Slack) at Anthropic. The engineer will own tenant-wide architecture, data governance, API integrations, SSO/SCIM provisioning, and serve as a final escalation tier. The role requires deep experience in enterprise administration of these platforms and programming against SaaS APIs to automate processes and fill vendor gaps, ensuring scalability and security as the company grows, even in the context of AI safety levels.

What you'd actually do

  1. Own tenant-wide architecture for Google Workspace, Slack, and core collaboration platforms
  2. Design compartmentalization and data-governance models that scale with the company
  3. Build integrations and automation against SaaS APIs to automate provisioning and catch drift
  4. Configure the application side of SSO connections and SCIM attribute mappings
  5. Serve as the final escalation tier for platform issues Support can't resolve

Skills

Required

  • Programming against SaaS APIs and SaaS API integrations
  • Google Workspace administration
  • Slack administration and APIs
  • Identity protocols (SAML, OAuth, OIDC, SCIM)
  • Enterprise collaboration platform architecture
  • Security and compliance frameworks
  • 8+ years building secure IT systems in complex environments
  • solving ambiguous problems with multiple stakeholders
  • communicate technical concepts clearly to any audience
  • product engineering rigor
  • deliver complex projects from conception to production
  • clear documentation
  • deep, hands-on experience with enterprise administration of Google Workspace and Slack
  • built integrations against SaaS APIs
  • been the final escalation tier

Nice to have

  • transformed traditional IT operations into engineering-driven organizations
  • built strong partnerships with Security and Engineering teams
  • modern development methods (code reviews, testing, CI/CD)
  • work effectively in distributed teams
  • Infrastructure as Code approaches to SaaS configuration
  • designed data governance or access controls for collaboration platforms
  • experience with SCIM provisioning and SSO federation from the application side
  • participated in M&A initiatives and led post-acquisition tenant consolidation

What the JD emphasized

  • 8+ years building secure IT systems in complex environments
  • deep, hands-on experience with enterprise administration of Google Workspace and Slack
  • built integrations against SaaS APIs, not just configured through consoles
  • been the final escalation tier