Italy Surgery Supply Chain Leader

Johnson & Johnson Johnson & Johnson · Pharma · Pomezia, Roma, Italy

The Italy Surgery Supply Chain Leader is responsible for integrating planning, customer service, distribution, and transportation at the country level. This role acts as the primary Supply Chain integrator and first point of contact for Commercial within the markets, translating global and regional Supply Chain strategies into effective local execution to enable growth, service excellence, and cash-flow performance.

What you'd actually do

  1. Develop and deploy an Italy E2E supply chain vision and strategy aligned with global Surgery priorities; ensure service excellence, cost competitiveness, inventory optimization, and cash‑flow performance.
  2. Partner with Italy Surgery Commercial leadership to support growth through reliable supply, launch readiness, deal enablement, portfolio management (PMR/LCM), and demand agility. support tenders’ management (service feasibility, allocation strategy and inventory implications); participate in selected customer negotiations and observe supply chain impacts on growth and cash.
  3. Represent Supply Chain in key customer interactions; own customer service performance; create and share customer dashboards (OTIF, lead time, fill rate, order profiles); drive corrective action plans and align service expectations with supply realities. Own regional service performance outcomes and customer experience; lead rapid response and issue resolution in alignment with regional Plan teams.
  4. Represents the Supply Chain organization as main counterpart for the Commercial Leadership team. Orchestrate seamless collaboration across Planning, Customer Service, D&T, Manufacturing, Procurement, Quality, Regulatory, and Finance to translate strategy into market and country‑level execution. resolve SKU‑level shortages with commercial prioritization, coordinate escalations with central planning and lead supply recovery plans.
  5. Lead and develop a high‑performing EMEA planning, value stream, and in‑market supply chain organization; build leadership capability and succession pipelines.

Skills

Required

  • Supply Chain Management
  • Planning
  • Customer Service
  • Distribution
  • Transportation
  • Leadership
  • Cross-functional Collaboration

Nice to have

  • Healthcare Industry Experience
  • MedTech Experience