Junior Account Manager (contractor)

Marqeta Marqeta · Fintech · Job Requisition - Premium+/Premium/National · Strategic & Key Accounts

Junior Account Manager role at Marqeta, a fintech company, focusing on supporting marketing efforts, managing account collateral, creating customer content, and developing presentation materials. Requires 5 years of experience and strong communication skills.

What you'd actually do

  1. Supporting the strategic efforts of the POD leader in managing key business accounts.
  2. Managing the collateral feedback and approval process, coordinating reviews across internal stakeholders, incorporating revisions, and ensuring all customer-facing materials receive required sign-off prior to distribution.
  3. Creating monthly customer-centric content to keep the broader organization apprised of customer updates, key metrics, and other information pertinent to the Revenue & Go To Market team.
  4. Supporting the development and delivery of presentation materials in Powerpoint/Google Slides, Word/Google Docs, and Excel/Google Sheets (QBRs, Executive Briefing Decks, process outlines, etc.).
  5. Supporting day-to-day customer management processes.

Skills

Required

  • 5 years of related experience
  • Bachelor’s degree
  • documenting, tracking, and supporting the daily functioning and operations of customer programs
  • delivering polished, error-free work
  • Superior communication skills (interpersonal, verbal, presentation, written, email)
  • prioritizing, managing and delivering on multiple projects simultaneously