Junior/mid Devops Engineer

Salesforce Salesforce · Enterprise · Atlanta, GA

Salesforce is seeking a Junior/Mid DevOps Engineer to join their Technology, Marketing & Products Engineering team. This role involves designing, deploying, and improving infrastructure services like logging, monitoring, and alerting. Responsibilities include scoping work, managing backlogs, providing guidance on platform requirements, and developing standard processes for provisioning, scaling, configuration management, and capacity planning. The engineer will also analyze customer usage to drive improvements, own daily operational goals, and participate in on-call rotations. The role requires experience with Linux, cloud architectures (AWS), configuration management, and CI/CD pipelines.

What you'd actually do

  1. Work with engineers on the design, deployment and continuous improvement of meaningful infrastructure services (i.e. logging, monitoring and alerting)
  2. Scoping of work, management of backlog and predictability of project delivery
  3. Provide guidance into long-range platform requirements and operational guidelines, with a focus on automation and continuous improvement of Platform Service Composability and availability
  4. Develop and own standard processes/methodologies for provisioning, application scaling, configuration management, capacity planning, monitoring, etc. to improve organization-wide visibility into how distributed systems interact and perform in production
  5. Analyze and comprehend how customers are using the platform and help drive continuous improvement of the offering based on that

Skills

Required

  • 3+ years work experience in a DevOps or similar role
  • Fluency in one or more scripting languages such as Python or Ruby
  • In-depth, hands-on experience with Linux, networking, server, and cloud architectures
  • Experience in configuration management technologies such as Chef, Puppet or Ansible
  • Experience with AWS or another cloud PaaS provider
  • Understanding of fundamental network technologies like DNS, Load Balancing, SSL, TCP/IP, SQL, HTTP
  • Solid understanding of configuration, deployment, management and maintenance of large cloud-hosted systems; including auto-scaling, monitoring, performance tuning, troubleshooting, and disaster recovery
  • Proficiency with source control, continuous integration, and testing pipelines
  • Championing a culture and work environment that promotes diversity and inclusion
  • Participate in the team’s on-call rotation to address complex problems in real-time and keep services operational and highly available

Nice to have

  • Experience with Containers and orchestration services like Kubernetes, Docker etc.
  • Familiarity with Go
  • Understand cloud security and best practices

What the JD emphasized

  • 3+ years work experience in a DevOps or similar role