When you join Verizon
You want more out of a career. A place to share your ideas freely — even if they’re daring or different. Where the true you can learn, grow, and thrive. At Verizon, we power and empower how people live, work and play by connecting them to what brings them joy. We do what we love — driving innovation, creativity, and impact in the world. Our V Team is a community of people who anticipate, lead, and believe that listening is where learning begins. In crisis and in celebration, we come together — lifting our communities and building trust in how we show up, everywhere & always. Want in? Join the #VTeamLife.
What you’ll be doing…
The Junior network engineer role involves management of devices, monitoring of services, customer support and working with internal and external stakeholders. You will be responsible for the management of our customer gateway, including changes management, incident resolution, following security protocols, and maintaining the gateways availability for our customers.
This role requires working 12-hour day and night shifts on a twenty-four-seven roster. The roster is similar to a five days on, five days off schedule (e.g., 2 days followed by 3 nights then 5 day break).
This is an exciting opportunity for entry level IT engineers, or those experienced network engineers who want the larger range of experience working in a gateway environment.
- Manage network changes, including the preparation and implementation of changes on gateway devices.
- Configure network devices such as routers, firewalls, proxies, DNS servers, and load balancers.
- Resolve incidents by troubleshooting and diagnosing unintended network traffic issues with customers.
- Monitor health alerts generated by network systems and action them accordingly.
- Execute Service Desk functions, consisting of allocating and prioritizing tickets based on SLA.
- Communicate with internal and external stakeholders, responding to requests via email or phone calls.
What we're looking for...
You are excited to work in 24x7 centers with complex, mission-critical, high transaction, high availability environments. You’re great at working in teams and can use your interpersonal skills to get your point across. You are self-driven and motivated, with good communication and analytical skills. You’re a sought-after team member that thrives in a dynamic work environment.
You'll need to have:
- Bachelor’s degree or one or more years of work experience.
- One year of work experience in IT or Networking.
- One year of work experience in Linux, DNS, Firewalls, F5, VMware, Proxies and Email Gateway appliances.
- One or more Industry certifications (Cisco, Checkpoint, Juniper, Palo Alto, Bluecoat, ITIL).
- Active Baseline or NV1 Australian Security clearance.
- Willingness to work on a 24x7 rotating shift schedule, including weekends and public holidays.
Even better if you have:
- Secure Internet Gateway environments experience.
- Experience in Amazon Web Services (AWS).
- Experience in various Coding and Scripting languages.
- Experience in Automation.
- Experience in Visual Studio and Code Commit.
- Experience with Artificial Intelligence (AI).
If Verizon and this role sound like a fit for you, we encourage you to apply even if you don’t meet every “even better” qualification listed above.
Acknowledgement of Country...
Verizon acknowledges the Traditional Owners of Country throughout Australia and their continuing connection to lands, waters, and communities and pays respect to Aboriginal and Torres Strait Islander Elders, past and present.
Where you’ll be working
In this hybrid role, you'll have a defined work location that includes work from home and assigned office days set by your manager.
Scheduled Weekly Hours
38
Equal Employment Opportunity
Verizon is an equal opportunity employer. We evaluate qualified applicants without regard to race, gender, disability or any other legally protected characteristics.