Key Account Director

Postman Postman · Enterprise · Boston, MA +1 · Sales

This role is for a Strategic Account Director at Postman, focused on growing enterprise accounts by engaging senior technology leaders, uncovering challenges, and driving adoption of Postman's platform solutions. It involves strategic account expansion, multi-threaded enterprise engagement, and solution selling, with a focus on understanding emerging technologies like AI/agentic AI.

What you'd actually do

  1. Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
  2. Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
  3. Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
  4. Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
  5. Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.

Skills

Required

  • 10–15 years of enterprise sales experience
  • Proven track record in strategic account management and expansion
  • Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions)
  • Demonstrated success in solution selling—engaging with senior technology leaders and driving multi-million dollar expansion deals
  • History of working long cycles and successfully growing accounts over time
  • Ability to navigate large, complex organizations with thousands of users and multiple stakeholders
  • Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs)
  • Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity)
  • Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value
  • Strong executive presence, relationship-building skills, and the ability to influence at the C-suite level

What the JD emphasized

  • strategic account expansion
  • multi-threaded enterprise engagement
  • solution selling
  • strategic account management and expansion
  • technical and platform products
  • solution selling
  • AI/agentic AI