Key Account Director

Postman Postman · Enterprise · Los Angeles, CA · Sales

Postman is seeking a Key Account Director to lead growth within their most important enterprise accounts. This role focuses on deepening engagement, expanding footprint, and delivering the full value of the Postman platform. The Director will be part of a pod with a Principal Solutions Engineer and a Field CTO, focusing on building long-term, value-based relationships with senior technology leaders. The role involves strategic account expansion, multi-threaded enterprise engagement, and solution selling, including identifying customer pain points, demonstrating ROI, and orchestrating cross-functional engagement. The ideal candidate has extensive enterprise sales experience, a track record in strategic account management, and experience selling technical and platform products. Curiosity in emerging technologies like AI/agentic AI and their application to workflow automation is also important.

What you'd actually do

  1. Own and grow a portfolio of strategic enterprise accounts (e.g., Fortune 500, cloud-first companies, large-scale developer organizations).
  2. Deeply engage with senior buyers—CIOs, CTOs, VPs of Engineering, Platform, Security, and Collaboration—to position Postman as a critical platform solution.
  3. Drive multi-threaded sales campaigns that expand existing usage and convert massive developer adoption (tens of thousands of users) into enterprise-wide value.
  4. Lead complex solution sales cycles across collaboration, security, API governance, and emerging AI-enabled workflows.
  5. Identify customer pain points and design tailored value propositions that demonstrate ROI and impact at scale.

Skills

Required

  • 10–15 years of enterprise sales experience
  • proven track record in strategic account management and expansion
  • Experience selling technical and platform products (developer tools, SaaS platforms, cloud infrastructure, or security solutions)
  • Demonstrated success in solution selling
  • engaging with senior technology leaders
  • driving multi-million dollar expansion deals
  • History of working long cycles and successfully growing accounts over time
  • Ability to navigate large, complex organizations with thousands of users and multiple stakeholders
  • Collaborative mindset with experience working closely with technical teams (solutions engineers, architects, CTOs)
  • Deep understanding of enterprise buyer personas (security, collaboration, platform, developer productivity)
  • Curiosity and fluency in emerging technologies, particularly AI/agentic AI, and how they can automate workflows and deliver customer value
  • Strong executive presence
  • relationship-building skills
  • ability to influence at the C-suite level

Nice to have

  • based in the Seattle area

What the JD emphasized

  • strategic account expansion
  • multi-threaded enterprise engagement
  • solution selling
  • emerging AI-enabled workflows
  • agentic AI