Lead Application Systems Engineer
Engineering and Product | Architecture
Same job available in 2 locations
Dallas, Texas, United States
Westlake, Texas, United States
Position Summary
Are you passionate about technology and interested in joining a community of collaborative colleagues who respectfully and courageously seek to challenge the status quo? If so, read on to learn more about an exciting opportunity with Deloitte’s Technology & Infrastructure (T&I) team. We are insatiably curious and life-long learners focused on technology and innovation.
**Work you’ll do **
Provide technical services in the areas of computer hardware and software for both the hotel and the internal employees located at Deloitte University. Administers, configures, monitors and tests application servers for business and network operations. Manage vendors to maintain system stasis regardless of server and application locations. Provides suggestions and recommendations for new technology solutions. Work with senior level engineers to implement applications and technology solutions. Monitor daily use data and application server backups, upgrades, and patches. Responds to and resolves any critical issues impacting production and other system environments. May serve internal or external clients.
**The team **
Deloitte Technology helps power Deloitte’s success. The DT- Deloitte University’s - Infrastructure Team focuses on delivering world class hospitality experiences and providing technologies that enable leadership development. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.
The DU Technology & Infrastructure (T&I) Team delivers services internally including:
- Incident Management (Following ITIL Model)
- Server Deployment
- Application Management
- Change Management
- Monitoring and alert response
- Continuous Improvement through analysis and understanding of the business needs
- Vendor Relationship Management
- Hotel specific technologies
- Audio Visual Services Applications
- Compliance & Security Standards
- Communications with internal users and external vendors
- Documentation for end users
Qualifications
Required:
8+ years of experience supporting IT Infrastructure Systems & Network environments and/or 6 years with advanced degree
2+ years of experience supporting Windows environments including but not limited to:
- Recent editions of Windows Server Administration and maintenance
- Basic understanding of application troubleshooting
- Microsoft Office/365
- Scripting protocols (Powershell, VBS, Python, etc.)
Bachelor’s degree in Computer Science, Computer Engineering, or other relevant field and/or additional relevant IT related experience
Limited immigration sponsorship may be available
Ability to travel 0-10%, on average, based on the work you do
Preferred:
2+ year supporting Project Coordination/Mgmt
MCSE, Azure/AWS/GCP Cloud Certifications
General understanding of cyber security best practices
Strong written and verbal communication skills to variety of end users (including interns to Executives)
Eager to learn new applications and systems
Team oriented
Troubleshooting mindset
Ability to prioritize under pressure with calm demeanor
Familiar with the following
- Windows Server 2016-2022
- Access control systems
- VMWare ESXi hosting
- Infor HMS and Sales & Catering platforms
- Hotel Guestroom technology (InfoValue/Crave/JamF MDM solution)
- Root Cause Analysis process
- Basic IP scheming
Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html
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**Benefits**
At Deloitte, we know that great people make a great organization. We value our people and offer employees a broad range of benefits. Learn more about what working at Deloitte can mean for you.
**Our people and culture**
Our inclusive culture empowers our people to be who they are, contribute their unique perspectives, and make a difference individually and collectively. It enables us to leverage different ways of thinking, ideas, and perspectives, and bring more creativity and innovation to help solve our clients' most complex challenges. This makes Deloitte one of the most rewarding places to work.
Our purpose
Deloitte’s purpose is to make an impact that matters for our people, clients, and communities. At Deloitte, purpose is synonymous with how we work every day. It defines who we are. Our purpose comes through in our work with clients that enables impact and value in their organizations, as well as through our own investments, commitments, and actions across areas that help drive positive outcomes for our communities. Learn more.
**Professional development**
From entry-level employees to senior leaders, we believe there’s always room to learn. We offer opportunities to build new skills, take on leadership opportunities and connect and grow through mentorship. From on-the-job learning experiences to formal development programs, our professionals have a variety of opportunities to continue to grow throughout their career.
As used in this posting, "Deloitte" means Deloitte Services LP, a subsidiary of Deloitte LLP. Please see [www.deloitte.com/us/about](http://www.deloitte.com/us/about) for a detailed description of the legal structure of Deloitte LLP and its subsidiaries.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law.
Requisition code: 325770
Job ID 325770