Lead Customer Deal Desk Specialist (mandarin Speaking)

Oracle Oracle · Enterprise · KUALA LUMPUR, Malaysia

This role is for a Lead Customer Deal Desk Specialist at Oracle, responsible for creating, validating, and processing contract documentation in accordance with Oracle's policies and business approvals. The specialist will liaise with various internal teams to ensure policy compliance and mitigate corporate risk, working in a fast-paced, multicultural environment.

What you'd actually do

  1. Drafting complex/ nonstandard contracts or agreements for assigned Oracle line of business, country, by utilizing approved standard and non-standard options to address all contract variations requested by Sales.
  2. Validate & Ensure prepared documents are in compliance with Oracle guidelines and policies (including Oracle’s business practices, pricing, licensing and revenue recognition principles) in order to mitigate Oracle's risk.
  3. Project manage deals by collaborating and bringing all teams such as Finance, Legal, Compliance, sales, DPOs etc on one single platform.
  4. Ensure all non-standard contract terms have been appropriately approved by Oracle in accordance with the relevant Oracle Global Approval Matrix and reflect all negotiated commitments.
  5. Advises and assists Sales on what approvals are necessary for non-standard/ Complex transactions.

Skills

Required

  • Outstanding organizational skills and attention to detail.
  • Working effectively under time critical deadlines.
  • Excellent written, verbal, interpersonal, and analytical communication skills.
  • Proficient in MS Office.
  • BA/BS degree; Business Management/ Finance Certification or equivalent certificate.
  • Experience in drafting contractual documents.
  • Minimum 2+ years relevant business experience (preferably contracts management and drafting experience)

Nice to have

  • Legal certification would be an added advantage
  • Experience with Oracles application software preferred

What the JD emphasized

  • contract documentation
  • Oracle's policies
  • policy compliance
  • mitigate corporate risk
  • nonstandard contracts
  • Oracle guidelines and policies
  • Oracle Global Approval Matrix