Lead Customer Deal Desk Specialist (mandarin Speaking)

Oracle Oracle · Enterprise · KUALA LUMPUR, Malaysia

This role is responsible for creating, validating, and processing contract documentation for Oracle sales, ensuring compliance with company policies and mitigating risk. It involves collaborating with various internal teams like Legal, Finance, and Compliance to manage complex deals and advise sales on necessary approvals.

What you'd actually do

  1. Drafting complex/ nonstandard contracts or agreements for assigned Oracle line of business, country, by utilizing approved standard and non-standard options to address all contract variations requested by Sales.
  2. Validate & Ensure prepared documents are in compliance with Oracle guidelines and policies (including Oracle’s business practices, pricing, licensing and revenue recognition principles) in order to mitigate Oracle's risk.
  3. Project manage deals by collaborating and bringing all teams such as Finance, Legal, Compliance, sales, DPOs etc on one single platform.
  4. Ensure all non-standard contract terms have been appropriately approved by Oracle in accordance with the relevant Oracle Global Approval Matrix and reflect all negotiated commitments.
  5. Advises and assists Sales on what approvals are necessary for non-standard/ Complex transactions.

Skills

Required

  • Outstanding organizational skills
  • attention to detail
  • Working effectively under time critical deadlines
  • Excellent written, verbal, interpersonal, and analytical communication skills
  • Proficient in MS Office
  • BA/BS degree
  • Experience in drafting contractual documents
  • Minimum 2+ years relevant business experience

Nice to have

  • Business Management/ Finance Certification or equivalent certificate
  • Legal certification
  • Experience with Oracles application software

What the JD emphasized

  • minimum or no supervision
  • time critical deadlines
  • contractual documents
  • contracts management and drafting experience