Lead Expert - Detroit Twelve Oaks

Peloton Peloton · Consumer · Detroit Twelve Oaks · Sales

Peloton is seeking a Lead Expert for their Detroit Twelve Oaks location. This is a full-time, commission-driven sales role focused on individual sales, lead generation, and CRM management. The Lead Expert will also coach peers, provide product demonstrations, and contribute to daily store operations. The role requires 2+ years of retail sales experience, proven mentoring ability, and strong organizational skills. While Peloton uses AI to enhance productivity, this role is not directly involved in building AI models or systems.

What you'd actually do

  1. Consistently meet and exceed individual monthly sales targets and commission accelerators
  2. Proactively engage walk-by traffic and educate customers on the Peloton portfolio to overcome objections and close sales
  3. Assist the Store Manager with total-store CRM management auditing leads to maximize the team's conversion rates
  4. Act as the floor lead, providing in-the-moment coaching to Experts supporting a strong sales culture when the Store Manager is absent
  5. Facilitate engaging, hands-on product demonstrations that build customer confidence in Represent the brand with absolute integrity, delivering honest expectations to build long-term loyalty

Skills

Required

  • 2+ years of retail sales experience
  • Proven ability to mentor peers, lead by example, and set the pace on a sales floor without formal management authority
  • Highly organized with experience managing a book of business and auditing leads within a CRM platform

Nice to have

  • premium or commission-based environment with a history of exceeding targets
  • Passion for health and wellness