Lead Expert - John Lewis Glasgow

Peloton Peloton · Consumer · John Lewis Glasgow · Sales

Peloton is hiring a Lead Expert for their John Lewis Glasgow showroom. This part-time role focuses on driving sales, providing in-store coaching, and maintaining the showroom environment. The ideal candidate has retail or sales experience, strong customer engagement skills, and a passion for health and wellness.

What you'd actually do

  1. Act as the in-store lead, providing in-the-moment coaching to Peloton Experts to support a strong sales culture, particularly in the Store Manager’s absence
  2. Consistently meet and exceed individual monthly sales targets by identifying a member's unique wellness goals through a highly consultative approach that turns curious prospects into dedicated members
  3. Proactively engage passing traffic and educate customers on the value of Peloton
  4. Own the local sales funnel through awareness of the total store-wide sales leads to maximize team conversion rates through proactive phone and email outreach
  5. Maintain an impeccable showroom environment that reflects our brand’s premium, fitness-forward aesthetic, including assisting with inventory management, visual merchandising, and event setup

Skills

Required

  • 2+ years of retail, hospitality, or premium sales experience
  • Proven ability to mentor peers, lead by example
  • Highly organised
  • Proficiency with Apple products and Microsoft Office or Google Suite applications
  • Flexible schedule that includes some weekend hours, and holidays

Nice to have

  • experience in CRM platforms (such as Salesforce)

What the JD emphasized

  • proven track record of meeting and exceeding KPIs and sales targets
  • Proven ability to mentor peers, lead by example, and "own the room" to set the pace on a sales floor, even without formal management authority