Lead Product Manager, Payments & Trust

Lime Lime · Consumer · Canada · Product

Lead Product Manager for Payments & Trust at Lime, focusing on driving the evolution of global payments experience and fraud strategy. The role involves shaping product vision, defining strategy, and partnering with Engineering, Data Science, and cross-functional teams to deliver seamless, secure, and scalable transactions while protecting against fraud and revenue loss. This role is for someone who thrives at the intersection of consumer experience, financial systems, fraud prevention, and data-driven decision making.

What you'd actually do

  1. Own the end-to-end Payments Experience across the rider journey, from onboarding and trip start to post-trip billing and subscriptions (e.g., LimePrime).
  2. Define and drive the product strategy and roadmap for payments, aligning with company goals to grow engagement and improve unit economics.
  3. Improve conversion and reliability by reducing payment friction across key rider moments, including onboarding, trip start, and subscription renewals.
  4. Lead expansion of local payment methods (LPMs) to unlock new riders and markets, including underbanked and international users.
  5. Partner with Data Science and Fraud teams to build intelligent risk systems (e.g., pre-authentication models, fraud detection, revenue recovery) that maximize trips while minimizing losses.

Skills

Required

  • 6–10 years of product management experience, owning consumer-facing products at scale.
  • Direct experience in payments, fintech, marketplace transactions, or fraud/risk systems.
  • Proven track record of driving measurable business impact (e.g., conversion, revenue, retention, or cost reduction).
  • Strong analytical problem-solving skills, with the ability to collect and interpret data to inform decisions and prioritize tradeoffs.
  • Experience leading cross-functional teams across Engineering, Design, Data Science, and business stakeholders in fast-paced environments.

Nice to have

  • Experience building or scaling global payment platforms (PSPs, wallets, subscriptions, BNPL, etc.).
  • Doing this at a late stage startup is a plus.
  • Familiarity with fraud prevention, chargebacks, KYC/AML, or revenue protection systems.
  • Experience in two-sided marketplaces, mobility, or high-frequency consumer apps.
  • Curiosity and a growth mindset, with a strong interest in leveraging AI to build better products, move faster, and unlock new capabilities.

What the JD emphasized

  • intelligent risk systems
  • fraud detection
  • revenue recovery
  • fraud prevention
  • revenue protection systems