Lead Software Engineer - Salesforce

JPMorgan Chase JPMorgan Chase · Banking · Plano, TX +1 · Consumer & Community Banking

Lead Software Engineer role at JPMorgan Chase focused on enhancing, building, and delivering technology products within the Consumer & Community Banking division. The role involves executing creative software solutions, designing, developing, and troubleshooting technical issues, writing and reviewing production code, and identifying automation opportunities. It also includes leading evaluation sessions with vendors and internal teams, driving awareness of new technologies through communities of practice, and contributing to team culture. Requires formal training/certification in software engineering with 8+ years of experience, practical experience in system design, application development, testing, and operational stability, proficiency in automation and CI/CD, and advanced understanding of agile methodologies. Knowledge of Salesforce customization, Sales Cloud, Service Cloud, FSC, OMNI Channel, Agentforce, external LLM integrations, and Salesforce APIs is required, along with strong Salesforce programming and administration concepts.

What you'd actually do

  1. Executes creative software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
  2. Develops secure high-quality production code, and reviews and debugs code written by others
  3. Identifies opportunities to eliminate or automate remediation of recurring issues to improve overall operational stability of software applications and systems
  4. Leads evaluation sessions with external vendors, startups, and internal teams to drive outcomes-oriented probing of architectural designs, technical credentials, and applicability for use within existing systems and information architecture
  5. Leads communities of practice across Software Engineering to drive awareness and use of new and leading-edge technologies

Skills

Required

  • software engineering concepts
  • system design
  • application development
  • testing
  • operational stability
  • automation
  • continuous delivery methods
  • Software Development Life Cycle
  • agile methodologies
  • CI/CD
  • Application Resiliency
  • Security
  • cloud
  • artificial intelligence
  • machine learning
  • mobile
  • customization of objects, fields, record types, profiles, permission sets, page layouts, dynamic forms, validation rules, flows, approval processes, list views, reports and dashboards
  • Sales Cloud
  • Service Cloud
  • FSC
  • OMNI Channel
  • Agentforce
  • external LLM integrations with salesforce
  • Salesforce Programming
  • Administration concepts
  • Lightning Web Components (LWC)
  • Aura Components
  • Apex
  • Flows
  • Async Apex
  • Custom Metadata
  • Triggers
  • SOQL
  • Assignment rules
  • Salesforce APIs(REST API, BULK API)
  • integration capabilities

Nice to have

  • financial services industry
  • IT systems
  • programming language(s)
  • Salesforce Platform Developer ||
  • Salesforce Application Architect
  • Salesforce System Architect certification
  • cloud native experience
  • Salesforce Marketing Cloud knowledge
  • Bitbucket
  • JIRA

What the JD emphasized

  • Formal training or certification on software engineering concepts and 8+ years applied experience
  • Hands-on practical experience delivering system design, application development, testing, and operational stability
  • Demonstrated proficiency in software applications and technical processes within a technical discipline (e.g., cloud, artificial intelligence, machine learning, mobile, etc.)
  • Knowledge and hands on experience of Agentforce and/or external LLM integrations with salesforce