Lead Solution Engineer - Public Sector

Salesforce Salesforce · Enterprise · London, United Kingdom

Salesforce is seeking a Lead Solution Engineer for their Public Sector team in the UK. The role involves acting as a trusted technical advisor to government clients, understanding their needs, and mapping them to Salesforce solutions. Responsibilities include designing solutions, leading technical discovery, presenting demonstrations, and contributing to RFP/RFI responses. The role requires experience in pre-sales or implementation within enterprise technology, with a preference for experience in government or healthcare use cases and Salesforce product knowledge.

What you'd actually do

  1. Partner with Account Executives and cross-functional specialists to design innovative, story-driven solutions tailored to the challenges faced by Central Government and Public Sector organisations, built on the Salesforce platform.
  2. Lead technical discovery and present customised demonstrations aligned with business value and solution differentiation to a range of stakeholders, from line staff through to C-level executives.
  3. Contribute to RFP/RFI submissions by coordinating response themes, ownership, and co-creation of executive summaries alongside the broader account team.
  4. Maintain current knowledge of the Salesforce platform through ongoing training and certifications, and participate in internal enablement, SME programmes, and cross-team collaboration.

Skills

Required

  • Experience in pre-sales, implementation, or post-sales support within enterprise technology
  • Strong verbal, written, and presentation communication skills
  • Demonstrated ability to manage multiple concurrent projects and priorities in a fast-paced, team-selling environment
  • Prior experience working with or within Central Government, Government Agencies, or Public Sector organisations
  • Knowledge of or background in healthcare or government technology use cases

Nice to have

  • Hands-on experience with Salesforce products including Sales Cloud, Service Cloud, Health Cloud, Platform, Experience Cloud, or industry clouds such as Vlocity/OmniStudio
  • Salesforce certifications (such as Administrator, Advanced Administrator, Sales Cloud Consultant, or Service Cloud Consultant) or demonstrable Salesforce administrator/technical experience beyond end-user level
  • Previous experience in a pre-sales role such as Solution Engineer, Sales Engineer, Solutions Architect, or Solutions Consultant
  • Consulting or professional services experience implementing or configuring Salesforce solutions