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Job Category
Sales
Job Details
About Salesforce
Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.
Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.
**Who are Salesforce and Informatica? **We’re bringing together Salesforce, the Customer Company, and Informatica, the pioneer in enterprise cloud data management, to inspire the future of business with AI + Data + CRM. Leading with our core values, we help companies across every industry unify their complex data, blaze new trails, and connect with customers in a whole new way. And, we empower you to be a Trailblazer too, driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good—you’ve come to the right place
About the Role As a Solution Architect, you are a trusted advisor to our internal collaborators, partners, and most importantly, our customers. As a key member of the technical sales team, you will ensure customer success by capturing unique business use cases and designing complex, scalable solutions on top of the Informatica Data Management Cloud. You will educate stakeholders on the Informatica value proposition, leading deep architectural discussions to ensure our solutions are perfectly designed for successful cloud deployment and consumption. Within our technical sales community, we are looking for an active, continuous learner with a growth mindset. You will serve as a mentor to your peers and a thought leader in the industry, helping us build the future of data management.
A lot of the customers for this role will be based in Canberra, so if you're based in Sydney or Melbourne, please be open to 50% travel based on requirements.
Your Impact
- Drive Customer Success: Independently manage customer engagements and design strategic technical account plans. You will engage with everyone from Data Engineers and Data Scientists to VP and Director-level personas, building deep credibility across the board.
- Lead Technical Engagements: Drive sales to technical closure by owning the entire lifecycle of Customer-Specific Demos—from discovery and technical qualification to final presentation—with zero assistance. You will also lead RFP responses and Proof of Concepts (POCs) in your area of focus.
- Be a Master Storyteller: Deliver expert presentations and storytelling that span multiple horizontal and industry-specific use cases. You will customize, create, and present demos, as well as present existing Executive Briefing Center (EBC) content onsite or virtually.
- Fuel Pipeline & Growth: Ensure sustained revenue growth by conducting technical workshops, participating in industry marketing events, developing content for external circulation, and actively promoting our solutions on social media.
- Empower the Team: Mentor your peers, share competitive best practices, and contribute to the development of shared selling assets, knowledge stores, and enablement materials. You will also partner with our Customer Success (CSM) teams to nurture ongoing technical advisory.
Minimum Requirements
- Experience in Data Management, Master Data Management (MDM), or Data Governance (DG).
- Prior presales, technical sales, or consulting experience.
- Expert-level proficiency in Informatica services and product capabilities.
- Advanced technical knowledge of hybrid deployment architectures, Data Warehousing, Database, and/or Business Intelligence software concepts.
- Intermediate certification on at least 1 major Cloud Ecosystem (AWS, Azure, GCP) and 1 data-related cloud technology.
- Advanced knowledge of cloud computing security aspects.
- Strong written, verbal, and presentation skills with the ability to execute on strategic technical account plans.
Citizenship & Security Clearance: You must be an Australian citizen to hold a required security clearance. You will be required to submit documents through the myClearance portal, undergo background checks (character/employment), and be evaluated on risk and integrity factors by AGSVA.
Benefits
We are pioneers of the Pledge 1% model, providing product, grants and community service to those in need. We are proud to be#1 in PEOPLE's Top 50 Companies that Care, and are on Fortune’s Change the World list. We provide every employee with 7 paid volunteer days off a year, and donation matching for all approved charitable donations. We provide other world-leading benefits to all our employees, including; Health, Life, Trauma and Income Insurance Monthly Wellness Allowance Flexible Time off & leave policies Parental benefits Perks and discounts Salesforce is an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
At Salesforce we encourage applications from Aboriginal and Torres Strait Islander peoples, people of all ages, people living with a disability, LGBTIQ+ candidates, and people from multi-cultural backgrounds. Salesforce Australia is committed to walking together with the Traditional Custodians of this land, Australia’s First Nations peoples, as we forge a path to reconciliation. Please see our Reconciliation Action Plan for more information
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.
Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.