Lead System Administrator

RTX RTX · Aerospace · bengaluru, Karnātaka, India · Digital Technology

This role is for a Lead System Administrator responsible for managing and supporting VMware, Windows, and Linux server infrastructure. The position involves handling L1-L3 support tickets, system maintenance, patching, upgrades, monitoring, backup operations, and ensuring system compliance with security standards. The role also requires participation in automation initiatives and ITIL process adherence.

What you'd actually do

  1. Handle support tickets from L1 through L3, including incident resolution, request fulfillment, problem management, and change execution.
  2. Administer and maintain VMware vSphere, ESXi hosts, and virtual machines.
  3. Manage and support Windows and Linux server environments (AD, DNS, DHCP, GPO, RHEL/CentOS/Ubuntu).
  4. Perform OS patching, upgrades, and performance tuning for Windows and Linux servers.
  5. Monitor system health, capacity, and performance, and proactively address potential issues.

Skills

Required

  • VMware vSphere 6/7/8
  • Windows Server 2016/2019/2022 administration
  • Linux (RHEL/CentOS/Ubuntu) server management
  • Backup solutions (Veeam, Commvault, Rubrik, or equivalent)
  • PowerShell and Bash scripting
  • Security hardening
  • ITIL processes

Nice to have

  • VMware Certified Professional (VCP)
  • Microsoft Certified: Windows Server Administrator (MCSA/MCSE)
  • Red Hat Certified System Administrator (RHCSA/RHCE)
  • ITIL Foundation Certification