As a Learning Design Coordinator on our dynamic Learning Strategy & Experience Center of Excellence (LSE COE) team, you will play an important role in driving operational excellence and project management for enablement initiatives that empower our global workforce. Leveraging Amazon's proven "Working Backwards" methodology, you will be responsible for coordinating and managing high-impact training projects from intake through delivery, while strategically integrating AI and emerging technologies to optimize program management and operational efficiency.
Key job responsibilities • Serve as the primary LSE COE project manager for enablement projects approved through the Global Intake Mechanism • Lead comprehensive project planning, including timeline development, resource allocation, and stakeholder coordination • Collaborate cross-functionally to define project scope, success metrics, and deliverables for training initiatives • Manage multiple concurrent enablement projects (5+ at any given time), ensuring on-time delivery and quality standards • Strategically integrate AI and emerging technologies to enhance project management efficiency, workflow automation, and operational processes • Drive continuous improvement initiatives to optimize program management practices and team operational efficiency • Maintain project documentation, track progress against milestones, and provide regular status updates to stakeholders • Partner with Learning Experience Designers and subject matter experts to ensure seamless project execution • Identify and implement process improvements that leverage AI-powered tools for project tracking, reporting, and communication • Facilitate project kickoff meetings, design reviews, and retrospectives to ensure alignment and continuous learning • Monitor project risks and dependencies, proactively addressing issues to keep initiatives on track • Stay current with AI advancements in project management and recommend strategic applications to improve team efficiency
A day in the life As a Learning Design Coordinator, your morning starts by reviewing project dashboards and using AI-powered analytics to identify potential bottlenecks across your portfolio of enablement projects. You facilitate a project kickoff meeting for a new sales enablement initiative approved through the Global Intake Mechanism, ensuring all stakeholders are aligned on scope and timelines. After lunch, you explore how generative AI can streamline your project documentation and status reporting processes. Your afternoon includes coordinating with Learning Experience Designers on resource allocation, updating project timelines in Asana, and leading a retrospective session where you share AI-powered efficiency gains with the team. You conclude your day by researching emerging project management technologies and preparing recommendations for operational improvements.
About the team Our team is dedicated to supporting new members and ensuring we're fostering a team culture that is centered around psychological safety. We have a broad mix of experience levels and tenures, and we're building an environment that celebrates knowledge sharing and mentorship. We care about your career growth and strive to assign projects based on what will help each team member develop into a better-rounded professional and enable them to take on more complex tasks in the future.
About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
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Basic Qualifications
- 5+ years of program or project management experience
- Experience using data and metrics to determine and drive improvements
- Experience working cross functionally with tech and non-tech teams
- Experience managing and coordinating multiple projects simultaneously
- Experience communicating clearly and concisely with leadership, stakeholders, and cross-functional teams
Preferred Qualifications
- Experience with Learning & Development and course facilitation or an equivalent professional qualification
- Knowledge of project management tools and methodologies (agile to waterfall)
- Experience in a fast-paced, high-tech company, or experience with end-to-end project management
- Experience with Learning Management Systems (LMS)
- Demonstrated ability to evaluate and implement emerging AI technologies for operational efficiency
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, VA, Arlington - 74,200.00 - 129,800.00 USD annually USA, WA, Seattle - 82,700.00 - 129,800.00 USD annually