In this role, you will design and develop learning experiences that directly support the growth and success of Amazon's global data center workforce. You will work backwards from the needs of our learners from Day 1 onboarding through career development to deliver thoughtful, effective, and engaging training solutions. This is a full-time (five day) office position.
Key job responsibilities Partner with Instructional Designers, subject matter experts (SMEs), and Program Managers to translate learning designs into polished, production-ready media assets across multiple formats.
Design and produce high-quality multimedia content including motion graphics, explainer videos, interactive e-learning modules, infographics, illustrations, and animated simulations.
Operate the full media production pipeline: storyboarding, asset creation, video shooting and editing, audio production, animation, and final delivery in formats optimized for web and LMS platforms.
Apply strong visual design principles (typography, colour theory, layout, accessibility) to create engaging learning experiences for a diverse, global audience.
Develop interactive web-based learning experiences using authoring tools (e.g. Articulate Storyline/Rise, Adobe Captivate) and front-end technologies (HTML, CSS, JavaScript) where needed.
Collaborate with the Full Time Training (FTT) team, Learning Advocate community, and Checklist Validators to ensure media assets are technically accurate and aligned with learning objectives.
Use learner analytics, feedback, and A/B testing to refine media approaches and continuously raise production quality.
Manage a personal production queue of multiple concurrent projects, tracking progress against sprint commitments and delivering assets on time and within scope.
Apply AI-assisted creative tools and workflows (e.g. generative imagery, automated captioning, AI video editing) to accelerate production timelines and enhance output quality.
Maintain and evolve the team's media asset library, templates, and style guides to ensure visual consistency across the learning portfolio.
A day in the life Your day starts by catching up on emails, Slacks, and tickets that came in overnight. Once you've triaged anything urgent, you plan your day: build your to-do list, block focus time, and dive into your sprint deliverables. That might mean editing a training video, animating a process diagram, building an interactive module, or designing graphics for an upcoming course launch. You balance focused production work with check-ins: a storyboard review with an Instructional Designer, a feedback session on a rough cut, or a stand-up with the team. In the gaps, you might explore a new tool, prototype a motion graphics style, or refine the team's visual templates. The rhythm is creative, varied, and fast-paced.
About the team AWS Data Center Learning's mission is to develop the best data center workforce on Earth. The organization is responsible for providing training, certification, and career development pathways to all new and existing data center employees worldwide. Our team is constantly looking to optimize the holistic experience and provide our operations teams with a work-ready workforce.
About AWS Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
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Basic Qualifications
- Experience managing multiple projects and meeting aggressive deadlines
- Bachelor's degree in in graphic design, industrial design, digital communications design, visual arts, mass communications, art, or equivalent
- Experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software
- Experience conveying complex technical concepts to both technical and business audiences
- 3+ years of experience in multimedia production, motion design, video editing, or a related media development role for training content. Experience producing video content end-to-end: scripting, filming/screen capture, editing, and post-production
- Proficiency with industry-standard creative tools (e.g. Adobe Creative Suite: Premiere Pro, After Effects, Illustrator, Photoshop)
Preferred Qualifications
- Experience with one or more of the following industry tools: 3D Studio Max, Maya, Photoshop, Zbrush, Substance, Unreal, Blender, etc
- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node
- Familiarity with motion graphics and animation workflows (After Effects, Lottie, etc.)
- Experience with LMS publishing, SCORM/xAPI packaging, and platform-specific media requirements
- Knowledge of AI-powered creative tools (generative imagery, automated video editing, AI captioning)
- Experience with audio production (recording, editing, mixing for narration or sound design)
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Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.