At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years, our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection.
Job Description
Staff Counsel Support is responsible for managing Insurance Defense and Tort Litigation / Disputes work and related issues/matters.
This position provides clerical and administrative support for Staff Counsel Attorneys in an office under general attorney supervision. The role enters and manages data, including pleadings, motions and trial, arbitration and mediation letters; manages calendars and files related to events and details in the case management systems. Confirms related events & activities & monitors and routes internal/external client inquiries, mail, faxes, etc.
This position requires working 5 days in the Scottsdale, AZ office location
Key Responsibilities
- Handle all incoming mail (high volume) – maintaining, sorting and distribution of mail
- Handle confidential information
- May handle calls and inquiries in an accurate and timely manner
- Ability to provide "knowledge transfer" to new employees on the team within this role
- Makes basic decision within established procedures under supervision
- May enter and manage data, including pleadings, motions and trials, arbitration and mediation letters
- May manage calendars and files related to events and details in the case management systems
- Monitors and maintains compliance with Team Connect (Litigation Management System)
Qualifications
- 1-3+ years of experience in a litigation setting or prior insurance defense experience preferred.
- Regular, predictable attendance is an essential function of this job.
- Good communications skills including the ability to maintain a courteous and professional demeanor with clients, customers and with fellow employees
- Mail handling experience
- Clerical and administrative support experience
- Intermediate knowledge of software applications including Microsoft Outlook, Word and Excel, Internet, and other web-based applications
- Ability to prioritize work and organize own time
- Ability to complete professional, error free documents utilizing good grammar, spelling and format skills, including accurate preparation of legal pleadings, agreement letters, memoranda reports, outlines, schedules and client communications
Experience
• 0-2 years experience (Preferred)
Supervisory Responsibilities
• This job does not have supervisory duties.
Allstate provides a comprehensive technology setup, including a laptop, monitors, headset, keyboard, and mouse. Employees eligible to work from home also receive a monthly connectivity reimbursement to help offset internet costs.
When working from home, you must have a dedicated, private workspace free from distractions, along with appropriate desk and seating. Reliable internet is required, with minimum speeds of 50 MB download and 5 MB upload.
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Skills
Adaptability, Collaboration, Communication, Confidentiality, Detail-Oriented, Microsoft Office 365, Organizing, Problem Solving
Compensation
Compensation offered for this role is 19.76 - 30.33 per hour and is based on experience and qualifications.
The candidate(s) offered this position will be required to submit to a background investigation.
Joining our team isn’t just a job — it’s an opportunity. One that takes your skills and pushes them to the next level. One that encourages you to challenge the status quo. One where you can shape the future of protection while supporting causes that mean the most to you. Joining our team means being part of something bigger – a winning team making a meaningful impact.
Allstate generally does not sponsor individuals for employment-based visas for this position.
Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.
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