Legal Operations

Clay · Vertical AI · New York, NY · Legal

This role is for a Legal Operations professional at a fast-growing AI company. The primary focus is on building and managing legal systems, processes, and technology to support the company's scaling operations. The role involves owning the legal intake and workflow system, managing external partners, and overseeing the legal tech stack, with an emphasis on leveraging AI to automate workflows and improve efficiency. The ideal candidate will have experience in legal operations or a similar role, with a strong ability to build scalable solutions and a deep familiarity with using AI in their daily work.

What you'd actually do

  1. Own the legal intake and workflow system - Build a scalable system for managing legal requests across the company. Ensure intake, routing, prioritization, and tracking are seamless and visible.
  2. Partner cross-functionally - Work closely with Sales, Customer Success, Support, and Finance to ensure legal processes align with how the business operates.
  3. Manage external partners - Own relationships with outside counsel, BPOs, and vendors to ensure quality and efficiency.
  4. Own the legal tech stack - Manage tools like Ironclad (CLM), Docusign, etc. Facilitate consistent adoption, clean integrations, and continuous improvement. Leverage AI to automate workflows and reduce manual work.
  5. Partner with Enablement - Help ensure that the GTM teams are trained on how to effectively engage with the legal process. Own and maintain Legal knowledge spaces by keeping hubs organized and ensuring information is current and easy to find.

Skills

Required

  • 5+ years in legal operations, program management, a paralegal with in-house experience, or an operations role where you built processes and kept cross-functional teams moving.
  • Experience with legal tech (Ironclad, Docusign, e-signature, intake/matter management) and comfort evaluating new tools.
  • Ability to turn ambiguous operational problems into clear requirements and scalable solutions.
  • Sharp analytical and problem-solving abilities.
  • Comfort in a fast-paced, high-growth environment where priorities can shift quickly.
  • Deep familiarity using AI as part of your day-to-day workflow to automate processes and increase leverage.

What the JD emphasized

  • Build a scalable system for managing legal requests across the company
  • Leverage AI to automate workflows and reduce manual work
  • Deep familiarity using AI as part of your day-to-day workflow to automate processes and increase leverage