Legal Operations Program Manager - Ediscovery

Honeywell Honeywell · Industrial · Charlotte, NC +1

This role manages the operational lifecycle of eDiscovery matters, including legal holds, preservation, defensible collection, and secure data transfer. The Program Manager will administer ESI tools, coordinate stakeholders and vendors, and ensure consistent execution and documentation for litigation, investigations, compliance matters, and subpoena responses. Key responsibilities include managing end-to-end eDiscovery execution, triaging requests, tracking matters, managing SOPs, conducting forensic collections, and administering eDiscovery tools like Relativity One and Microsoft Purview.

What you'd actually do

  1. Manage end-to-end eDiscovery execution: intake, scoping, custodian identification, legal holds, preservation, collection, data processing, and performing secure data transfers to support Honeywell attorneys, outside counsel, and internal investigations
  2. Triage requests, develop scope with legal teams and external vendors, set priorities, and manage timelines across multiple matters
  3. Track matters, legal holds, and collections in the case/hold management systems; maintain clear status updates and documentation
  4. Manage SOPs, templates, and chain-of-custody records to ensure consistent, defensible execution
  5. Conduct and oversee defensible forensic collections across common enterprise sources (email, Teams, SharePoint, endpoints, cloud apps); perform basic quality control and coordinate secure data transfers to vendors/outside counsel

Skills

Required

  • 5+ years of eDiscovery operations/litigation support experience (holds, preservation, collection, and coordination through review) or 3+ years and master’s degree in related field
  • Excellent communication skills to interact with attorneys, IT professionals, and vendors
  • Project management experience, proven ability to manage multiple complex, deadline-driven projects simultaneously
  • Immediate capability to manage data compliance in Microsoft 365 and execute eDiscovery projects in Relativity
  • Working knowledge of EDRM and defensible eDiscovery practices
  • Hands-on experience with legal hold tools, Microsoft Purview eDiscovery and Relativity
  • Experience performing forensic collections of Microsoft 365 data and other enterprise data sources (cloud, on-prem, and endpoints)

Nice to have

  • Bachelor’s degree or equivalent experience, in Computer Science or a legal field
  • eDiscovery/digital forensics certification (ACEDS, EnCE, RCA, or similar)
  • Experience supporting complex matters in a corporate legal department, law firm, or service provider
  • Familiarity with processing/ECA concepts and common workflows (including analytics/TAR basics)

What the JD emphasized

  • 5+ years of eDiscovery operations/litigation support experience (holds, preservation, collection, and coordination through review) or 3+ years and master’s degree in related field
  • Immediate capability to manage data compliance in Microsoft 365 and execute eDiscovery projects in Relativity