License Services Administrator

RTX RTX · Aerospace · tucson, AZ +1 · Digital Technology

This role focuses on IT solutions for application license service operations, including configurations, sustainment, utilization monitoring, upgrades, support tool integrations, and compliance/security approvals. The administrator will manage license servers, cyber security ATO processes, and vulnerability remediation, while also developing SOPs and training materials. Experience with server administration, scripting, and software installations is required.

What you'd actually do

  1. License Monitor server certificate management
  2. Document Licenses Services standard operating procedures (SOP)
  3. Develop/maintain SOP for license installation and management is to be conducted (includes documentation)
  4. Manage the Cyber Security ATO (Approval to Operate) and CLARA process.
  5. Manage license server vulnerability remediation process

Skills

Required

  • University Degree or equivalent experience and minimum 5 years of prior relevant experience, or an Advanced Degree in a related field and minimum 3 years of experience
  • Server administration experience in both Linux and Windows environments
  • Experience with scripting languages, including PowerShell and Bash
  • Experience supporting software installations and updates
  • Experience troubleshooting network or server connection issues

Nice to have

  • Experience implementing and deploying new SW tools and processes
  • Engineering tools administrative and technical support experience
  • Working knowledge of COTS SW Engineering and Operations Applications
  • Experience Programming and SW automation
  • Demonstrated experience in the Aerospace and Defense Industry
  • Familiarity with automation or monitoring tools (Splunk, Power BI)
  • Background in Aerospace & Defense or secure computing environments
  • Interest in improving processes and simplifying workflows
  • Basic understanding of data validation or data quality checks
  • Comfort working in secure or restricted computing environments
  • Hands-on experience with Engineering License Managers and License Management Tools
  • Experience working in Agile environments, particularly using SAFe Agile methodologies
  • Basic understanding of license servers or engineering tool environments
  • Experience working with log files or usage data
  • Familiarity with cybersecurity best‑practices for servers or applications
  • Comfortable working with ticketing or incident‑management systems (ServiceNow)
  • Ability to learn new tools and workflows quickly
  • Strong organizational and task‑tracking skills
  • Capable of working with multi-discipline teams as well as individually
  • Demonstrated experience in technical environments within Information Technology, Engineering, or Operational Technology fields.

What the JD emphasized

  • U.S. government issued security clearance is required
  • U.S. citizenship is required
  • Active and existing security clearance required after day 1