Licensed Insurance Sales Representative (remote / Home-based)

Allstate Allstate · Insurance · Madison, WI

Allstate is hiring Licensed Insurance Sales Representatives to engage with customers via calls, chat, and SMS, recommend tailored insurance solutions, and drive sales growth in a remote call center environment. The role involves converting warm leads into customers using a consultative sales strategy and requires obtaining and maintaining necessary insurance licenses.

What you'd actually do

  1. Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment.
  2. Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.
  3. Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.
  4. Work from home to drive sales growth while delivering an exceptional, customer-first experience.

Skills

Required

  • At least 1 year of experience in sales or customer service (with a sales focus)
  • High school diploma or GED required
  • Reliable high-speed internet with wired connection (Ethernet)
  • Dedicated, distraction-free home workspace (equipment provided)
  • Comfortable working evenings and weekends
  • Receptive to feedback and performance coaching
  • Strong communication, critical thinking, and multitasking skills
  • Competitive, highly self-motivated and enjoys being rewarded for your efforts
  • Able to work independently and hold yourself accountable for your performance
  • Ability to navigate multiple computer systems simultaneously

Nice to have

  • Active Personal Lines or Property & Casualty Producer license in your state of residence
  • Sales Operations
  • Strategic Selling
  • Customer Centricity
  • Customer Insights
  • Customer Sales
  • Digital Literacy
  • Inclusive Leadership
  • Learning Agility
  • Results-Oriented
  • Sales

What the JD emphasized

  • Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred)
  • Sales Representatives are required to obtain and maintain all required resident and non-resident Producer licenses necessary to sell insurance products in any state designated by Allstate.