Licensed Insurance Sales Representative (remote / Home-based)

Allstate Allstate · Insurance · Detroit, MI

This role is for a Licensed Insurance Sales Representative at Allstate, focusing on engaging with customers via calls, chat, and SMS to recommend insurance solutions. It involves converting warm leads into customers and requires sales expertise and excellent customer service. The role is remote and offers a base pay plus performance-based incentives, along with a comprehensive benefits package. A P&C or Personal Lines license is preferred, with support provided for obtaining it if unlicensed. The job emphasizes sales, customer engagement, and adherence to performance standards in a remote call center environment.

What you'd actually do

  1. Engage with active insurance shoppers via inbound/outbound calls, live chat, SMS, and more in a work from home call center environment.
  2. Use your insurance expertise to uncover customer needs, identify coverage gaps, and recommend tailored solutions from Allstate products and products within the Allstate family of companies.
  3. Convert warm leads into customers using a proven consultative sales strategy — no cold calling required.
  4. Work from home to drive sales growth while delivering an exceptional, customer-first experience.

Skills

Required

  • At least 1 year of experience in sales or customer service (with a sales focus)
  • High school diploma or GED required
  • Reliable high-speed internet with wired connection (Ethernet)
  • Dedicated, distraction-free home workspace (equipment provided)
  • Comfortable working evenings and weekends
  • Receptive to feedback and performance coaching
  • Strong communication, critical thinking, and multitasking skills
  • Competitive, highly self-motivated and enjoys being rewarded for your efforts
  • Able to work independently and hold yourself accountable for your performance
  • Ability to navigate multiple computer systems simultaneously

Nice to have

  • Active Personal Lines or Property & Casualty Producer license in your state of residence

What the JD emphasized

  • Active Personal Lines or Property & Casualty Producer license in your state of residence (preferred)
  • Sales Representatives are required to obtain and maintain all required resident and non-resident Producer licenses necessary to sell insurance products in any state designated by Allstate.