Lifecycle Marketing Manager

Vanta · Enterprise · U.S. · Remote · Marketing

This role is for a Lifecycle Marketing Manager at Vanta, a company focused on security and trust. The manager will build and scale lifecycle marketing programs to drive customer engagement, activation, retention, and expansion. Key responsibilities include strategy, execution, journey mapping, segmentation, and using AI to enhance personalization, testing, and automation. The role requires B2B lifecycle marketing experience, expertise in marketing automation and CRM, strong analytical skills, and cross-functional collaboration. While AI is mentioned as a tool to be used, the core function of the role is marketing, not building AI systems.

What you'd actually do

  1. Own lifecycle strategy and execution across email, in-product, and other channels to drive onboarding, activation, retention, and expansion.
  2. Map and maintain end-to-end customer journeys, identifying key moments, gaps, and opportunities for impact.
  3. Design and execute end to end lifecycle programs from ideation through launch, QA, and iteration.
  4. Translate product usage and behavioral signals into targeted, trigger-based lifecycle programs.
  5. Define segmentation and size audiences using product and CRM data to prioritize highest-impact opportunities.

Skills

Required

  • 4–6 years of B2B lifecycle marketing experience focused on adoption, retention, and expansion, ideally within a product-led growth (PLG) environment.
  • Expertise in marketing automation (e.g., HubSpot, Marketo) and CRM systems (e.g., Salesforce).
  • Strong analytical skills with experience using behavioral and product data to inform strategy.
  • Experience building triggered, behavior-based lifecycle programs.
  • High product acumen and ability to identify and size impactful opportunities.
  • Experience mapping customer journeys and documenting lifecycle frameworks.
  • Strong creative instincts across messaging, content, and campaign development.
  • Experience running structured experimentation programs.
  • Excellent cross-functional collaboration and project management skills.
  • Must be authorized to work in the U.S. without the need for current or future employer sponsorship.

Nice to have

  • Familiarity with in-product messaging tools (e.g., Pendo, Intercom, Chameleon) is a plus.

What the JD emphasized

  • Use AI as a core part of how you work
  • Open to using AI to amplify their skills