Lifecycle Marketing Manager - Self Service Cloud

Elastic Elastic · Enterprise · Canada · Web and Localization

This role focuses on owning and growing product-led email programs to drive user acquisition, activation, adoption, and expansion. It involves translating product signals and user behavior into email experiences, using data to improve conversion and engagement, and executing strategy, content, and automation. The role requires close collaboration with Product, Product Marketing, Marketing Operations, and Analytics teams.

What you'd actually do

  1. Own end-to-end email program execution: audience sourcing, nurture flow design, automation, and triggered messaging
  2. Design and run A/B and multivariate tests to optimize subject lines, messaging, timing, and conversion
  3. Scale product-led lifecycle programs across global regions and user segments
  4. Write and edit compelling email copy for developer, technical, and business audiences — adapting tone and messaging to persona and lifecycle stage
  5. Partner with Product and Product Marketing to translate complex product capabilities into clear, benefit-driven messaging

Skills

Required

  • Email marketing experience
  • Lifecycle marketing
  • Marketo experience
  • Nurture flow design
  • Automation
  • Triggered messaging
  • A/B testing
  • Multivariate testing
  • Copywriting
  • Product telemetry data
  • Behavioral signals
  • Organization
  • Attention to detail
  • Cross-functional collaboration

Nice to have

  • Product-led growth (PLG) motions

What the JD emphasized

  • 6+ years of email marketing experience
  • 5+ years of hands-on Marketo experience
  • strong track record in lifecycle marketing
  • building complex nurture architectures
  • demonstrated ability to drive measurable outcomes
  • Experience working in or alongside product-led growth (PLG) motions
  • Strong copywriting skills
  • Comfort working with product telemetry data and behavioral signals
  • Highly organized with strong attention to detail
  • Collaborative by nature
  • experience coordinating across cross-functional teams